i wanted to try bing ads, mostly to see the cpc compared to google, i signed up & couldnt see the cpc it would cost, i had to coontact the support, they changed my status to "expert" - even though i had just joined the same day.
out of the blue, i tried to login & it said my account was suspended.
it didnt say what i was suspended for, it just had a massive list of reasons , but i dont know which one they were suspending me for .
----------------------------------------------
email heading - Violation of Egregious Policy
During a routine investigation our reviewers determined content in your Manager Account xxxxxxxxxx is in violation of the Microsoft Advertising Egregious Policy.
Egregious violations include:
- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.
Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account.
If you feel that the determination of violation was in error, please submit an appeal within 6 months of determination of violation.
Microsoft Advertising Trust and Safety
----------------------------------------------------------------
i then appealed the suspension
they then replied with (by email)
---------------------------------
email title - Appeal Case Closed: Suspension Upheld
Hello from Microsoft Advertising,
We have reviewed your appeal request of Manager Account xxxxxxxx and determined the account is in violation of the Microsoft Advertising Egregious Policy .
Egregious violations include:
- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.
Additional Details:
Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account.
Microsoft Advertising Trust and Safety
----------------------------------------------------------------------
i still dont know what i am supposed to have done ?
it could be for hundreds of things, i was only using it for a few hours, & i didnt have any live ads, & instead of suspending the ad that had a problem (even though none of them were live ) they suspended the whole account .
all i was doing was using the keyword planner to see the cpc of specific terms, i went & had something to eat, tried to login & the account was suspended (WTF ?)
out of the blue, i tried to login & it said my account was suspended.
it didnt say what i was suspended for, it just had a massive list of reasons , but i dont know which one they were suspending me for .
----------------------------------------------
email heading - Violation of Egregious Policy
During a routine investigation our reviewers determined content in your Manager Account xxxxxxxxxx is in violation of the Microsoft Advertising Egregious Policy.
Egregious violations include:
- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.
Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account.
If you feel that the determination of violation was in error, please submit an appeal within 6 months of determination of violation.
Microsoft Advertising Trust and Safety
----------------------------------------------------------------
i then appealed the suspension
they then replied with (by email)
---------------------------------
email title - Appeal Case Closed: Suspension Upheld
Hello from Microsoft Advertising,
We have reviewed your appeal request of Manager Account xxxxxxxx and determined the account is in violation of the Microsoft Advertising Egregious Policy .
Egregious violations include:
- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.
Additional Details:
Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account.
Microsoft Advertising Trust and Safety
----------------------------------------------------------------------
i still dont know what i am supposed to have done ?
it could be for hundreds of things, i was only using it for a few hours, & i didnt have any live ads, & instead of suspending the ad that had a problem (even though none of them were live ) they suspended the whole account .
all i was doing was using the keyword planner to see the cpc of specific terms, i went & had something to eat, tried to login & the account was suspended (WTF ?)