im not surprised no one uses bing or bing ads

omg123

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i wanted to try bing ads, mostly to see the cpc compared to google, i signed up & couldnt see the cpc it would cost, i had to coontact the support, they changed my status to "expert" - even though i had just joined the same day.


out of the blue, i tried to login & it said my account was suspended.


it didnt say what i was suspended for, it just had a massive list of reasons , but i dont know which one they were suspending me for .
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email heading - Violation of Egregious Policy
During a routine investigation our reviewers determined content in your Manager Account xxxxxxxxxx is in violation of the Microsoft Advertising Egregious Policy.

Egregious violations include:

- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.

Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account. 

If you feel that the determination of violation was in error, please submit an appeal within 6 months of determination of violation.

Microsoft Advertising Trust and Safety
----------------------------------------------------------------

i then appealed the suspension
they then replied with (by email)



---------------------------------
email title - Appeal Case Closed: Suspension Upheld
Hello from Microsoft Advertising,

We have reviewed your appeal request of Manager Account xxxxxxxx and determined the account is in violation of the Microsoft Advertising Egregious Policy .

Egregious violations include:

- Obfuscation of advertiser or payer identity, to include providing inaccurate identity information or documentation
- Use of the service to facilitate illegal practices or content.
- This includes promoting illegal products or services.
- Malicious software codes (e.g., malware, phishing, scareware, ransomware, pirated software).
- Any landing page or downloadable content which removes user control.
- Ad content which obfuscates the intention or functionality of any downloaded product or provided service.
- Circumventing or evading system service safeguards or monitoring.
- Any content or action designed to facilitate gaining unauthorized access to any user, advertiser, or data, or manipulate the Microsoft Advertising service.
- Deceptive or obfuscated content, cloaking, or spoofing.
- Impersonation, manipulation or deceptive media, or deceptive use of name or brand to imply endorsement.
- Excessive collection of personal information unnecessary to fulfill ad promise.
- Emotionally manipulative or coercive content.
- Attempting to circumvent our account suspension or other measures intended to enforce our policies or terms by creating a new advertiser account or Manager Account.

Additional Details:

Per Microsoft Advertising Terms of Use and Policies that you agreed to when using our product and service, we have suspended all ads, and access to all Accounts for all users within your Manager Account. 

Microsoft Advertising Trust and Safety
----------------------------------------------------------------------

i still dont know what i am supposed to have done ?
it could be for hundreds of things, i was only using it for a few hours, & i didnt have any live ads, & instead of suspending the ad that had a problem (even though none of them were live ) they suspended the whole account .

all i was doing was using the keyword planner to see the cpc of specific terms, i went & had something to eat, tried to login & the account was suspended (WTF ?)
 
im not sure, what is involved in that ?

i appealed again (the second time) & they just responded with exactly the same response, a big list of reasons why you might get banned, but didnt specifically tell me what i had done
 
bing ads is fine but it requires advertiser verification, you have to verify either as a business or individual and have to properly fill all the details and send them your ID or passport

if not verified, your account gets closed/suspended or they just stop running your ads
reach out to their live chat support and they will help you
 
bing ads is fine but it requires advertiser verification, you have to verify either as a business or individual and have to properly fill all the details and send them your ID or passport

if not verified, your account gets closed/suspended or they just stop running your ads
reach out to their live chat support and they will help you
So if you do advertiser verification won't get suspended without almost any reason especially if card is attached?
 
So if you do advertiser verification won't get suspended without almost any reason especially if card is attached?
of course not, you still have to respect all the rules, google and bing are getting more and more strict, verification doesnt matter if you break their policies

but verification is a requirement to continue using them, at least thats what they said to me
 
of course not, you still have to respect all the rules, google and bing are getting more and more strict, verification doesnt matter if you break their policies

but verification is a requirement to continue using them, at least thats what they said to me
I mean nowdays if you directly try to attach card bing is suspending you immediately without almost any reasons. If I do advertiser verification would that problem be fixed considering my ads would follow their policies and all of my information is legit. Also my family member is using bing ads and running ads we have the same billing address he's verifed can that be a problem for me I would advertiser verification
 
i appealed again (i think thats the third time - but i might have lost count) i told them that i didnt know what they had suspended the account for etc, they just did exactly the same thing, they upheld the closing of the account & sent a big long list of things that i might have been suspended for, without telling me , so they look so unprofessional, they told me to put a website on there etc, some of the reasons are to do with websites & malware, i have got any malware & i dont know if its to do with the website or what,

all i wanted to do was use the keyword planner, to see the cpc to compare it to google, i was using it for literally a couple of hours & i get locked out of the account, i added the website because it might have affected the cpc (emd domain & content related to search terms etc)

but i have never seen anything so unprofessional.
closed the account, but not telling me (& still havent told me after repeatedly asking them) what they closed it for.

i didnt even attempt to make the ads live, i was just using the keyword planner
 
i appealed again (i think thats the third time - but i might have lost count) i told them that i didnt know what they had suspended the account for etc, they just did exactly the same thing, they upheld the closing of the account & sent a big long list of things that i might have been suspended for, without telling me , so they look so unprofessional, they told me to put a website on there etc, some of the reasons are to do with websites & malware, i have got any malware & i dont know if its to do with the website or what,

all i wanted to do was use the keyword planner, to see the cpc to compare it to google, i was using it for literally a couple of hours & i get locked out of the account, i added the website because it might have affected the cpc (emd domain & content related to search terms etc)

but i have never seen anything so unprofessional.
closed the account, but not telling me (& still havent told me after repeatedly asking them) what they closed it for.

i didnt even attempt to make the ads live, i was just using the keyword planner

That's what bings does to new accounts that aren't advertiser verified. Open new account and do advertiser verification first K think that could work
 
ok, thanks, it just seemed so ridiculous & unprofessional, because despite asking them a few times, they still havent told me why they closed the account, they just sent a big list of "possible" reasons, & they could of just stopped me from making the ads go live, but instead they closed the whole account
 
Also my family member is using bing ads and running ads we have the same billing address he's verifed can that be a problem for me I would advertiser verification
Did you try creating an account with the same address?
 
bing ads is a total joke, I have a 5 year old account that got suspended. completely white hat stuff. i changed my card for paying, boom suspension. one month with appeals and still no help
 
When you have 1,000,000,000 degenerates using stackable coupons, using vcc's it makes sense as to why they did this lol. My accounts fine tho. But I run legit stuff (i think)
 
bing ads is fine but it requires advertiser verification, you have to verify either as a business or individual and have to properly fill all the details and send them your ID or passport

if not verified, your account gets closed/suspended or they just stop running your ads
reach out to their live chat support and they will help you

It's unreasonable they require verification when not everyone even has a driver's licence or passport. Not everyone drives or travels abroad. Some people may not want to for environmental reasons or they can't afford to or other reasons.
 
you should create new bingads account with new clean ip then complete the verification immediately. create campaign after 48 hrs. this should work if done correctly.
 
instead of suspending the ad that had a problem (even though none of them were live ) they suspended the whole account .
I wouldn't be surprised that's a machine learning that banned your account.
 
So now you have to have multiple accounts to use bing!
I'm gonna have to use a proxy account.
 
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