I need help with Facebook ads

You should look for reputable advertising companies

account has been suspended due to payment issues. Please reach out to support for assistance.

Facebook advertising is currently very difficult. You can submit an appeal to Facebook and ask for their assistance.

Is the personal account that managing your ad account of good quality and will it last a long time It also possible that a low quality personal Facebook account is affecting your ad account

Looks like the card triggered an unusual activity check during setup. I’d just use the support button in the screenshot and let them review it. Wouldn’t keep adding cards or opening more ad accounts for now, that usually just makes the whole thing harder to sort out. I don’t think switching to the older profile will necessarily help either.

Sarah Lynn said:

Hello, how are you all. (I hope I'm in the right thread to ask for this help) I'm a little ignorant with this because I've never used Facebook ads before but well it touched me, I have a problem with this and it's that 2 or 3 days ago I put a credit card as a payment method, the card is real and everything, so today I got into paying for ads and well I get that I was banned/disabled from that ad account, what could have caused that? I never published anything or had any previous pages. I would like to know what I can do and I hope you know something, thank you

(It's in Spanish, sorry for that, I use a translator to talk to you)

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Facebook advertising has become more challenging over the years. For beginners, working with an experienced agency can save both time and unnecessary expenses.

Right — this Facebook ad account got disabled right after adding a card, on a brand-new account with no history. Most likely cause: FB's automated risk system flags fresh accounts + fresh cards + zero activity, not an actual violation. Fix: appeal via Account Quality, expect 24-72hr review, and going forward warm up the account (normal use, a page, some activity) before adding payment. Older personal accounts are generally safer for this than brand-new ones. Ignore the agency "rent an account" pitches in that thread — most are just ads.

Meta links accounts by payment instrument, so putting the same card on a second account after the first was disabled is a direct signal that the two are the same person evading an enforcement action, and that escalates from one disabled ad account to your personal profile and anything else attached to it. What most likely happened is far more boring: a brand new ad account adding a payment method with no prior activity is a standard risk pattern, and it gets flagged at setup before you ever publish anything, which is what HIPO described. The route back is the appeal with your ID, on that account, once. If it fails, the honest answer is that this identity cannot advertise for now, not that you should try the card somewhere else.