They do respond. They just don't respond for awhile. It depends on the account though too. I've had 2 accounts banned and I got them both back. It just took them about a month and a half to get back to me. Surprisingly enough they also gave me back some of my old Facebook Fanpages too. They closed every single one of them, but I still had most of them. I think I had about 7 warnings on one of the accounts that I'd received. But it was a 3-4 year old account.
I'd try LinkedIn though if you need someone ASAP. I'm sure you could dig something up.
This is the email that I contacted:
disabled(at)facebookxcom
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