HOstmonster should i continue

I am with hostmonster for one of my websites
and today i ran into problems

502 bad gateway

I tried to get in touch with them on chat

No luck

tried twice more

within half hour no luck !!

Called them on overseas line from australia !! no luck still waiting for 25 mins now



Went to support page to get email / No email contact

I was told on page only chat and phone available

back to square one ... WHAT DO I DO !!

Here is my problem

http://tinypic.com/view.php?pic=flxa8p&s=9#.V9IHFVt97vY

If you can't get in touch with the host then that might be time to move. No matter who you host with you should be able to get in touch with them by ticket, email, or chat.

Yea, I agree, that is completely unacceptable. I would move everything immediately.

Just move on. If they don't give you value then there is no point to still stay with them.

Just You move with some other provider. and while selecting providers, just check uptime, customer supports,moneyback guarantee, and also check customer feedback also, as per my experience leasedlayer.com is good one.