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HOstmonster should i continue

Discussion in 'Web Hosting' started by thambiman, Sep 9, 2016.

  1. thambiman

    thambiman Regular Member

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    I am with hostmonster for one of my websites
    and today i ran into problems

    502 bad gateway

    I tried to get in touch with them on chat

    No luck

    tried twice more

    within half hour no luck !!

    Called them on overseas line from australia !! no luck still waiting for 25 mins now



    Went to support page to get email / No email contact

    I was told on page only chat and phone available

    back to square one ... WHAT DO I DO !!

    Here is my problem

    http://tinypic.com/view.php?pic=flxa8p&s=9#.V9IHFVt97vY
     
  2. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP

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    If you can't get in touch with the host then that might be time to move. No matter who you host with you should be able to get in touch with them by ticket, email, or chat.
     
  3. jordanbc

    jordanbc Registered Member

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    Yea, I agree, that is completely unacceptable. I would move everything immediately.
     
  4. TomBran

    TomBran Jr. VIP Jr. VIP

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    Just move on. If they don't give you value then there is no point to still stay with them.
     
  5. johnson.p

    johnson.p Newbie

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    Just You move with some other provider. and while selecting providers, just check uptime, customer supports,moneyback guarantee, and also check customer feedback also, as per my experience leasedlayer.com is good one.