So I recently purchased the HG Baby plan and my account worked for like 5 minutes. Then I get an e-mail from them saying that I need to call them or send them a photo ID, (which I do not have.) Also, when I was signing up for the hosting, I input one of my parents names because I'm under 18. So if I call them, they're going to know for sure that I'm not who I say I am. What should I do? Also, are they the only hosting company that does phone verification? Cause I've been with a couple of others and this has never happened. Thanks!