Hostgator India fucks up

Riders On The Storm

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Few hours back got an email from hostgator india that someone taken over my domain


Dear Customer,


Your .IN Domain Name has been moved to another Customer. You will no longer be able to Manage this Order from your Control Panel.

I instantly tried calling their support but they were unavailable.
After waiting for a while i got the reply that it was a glitz from their end where the email was sent mistakenly to all clients.
Now is that supposed to be new year prank. They didn't even feel notifying all the clients again that the last email was a mistake.

Totally unprofessional. Big thumbs down.

Hope this post will save others(who have domains on hostgator india) some time.
 
Never liked Hostgator in general, but maybe contact another office or something and see if they can help?
 
Hostgator has died years ago... the only reason they've got clients is because of their adverts & brand, they got nothing else. If they decided to reinvest in quality, they could surely kick ass; I doubt that will happen anytime soon :)
 
Maybe some inexperienced admin trying to send email to a particular client but selected "all customers" instead, casual and unprofessional indeed!
 
I have heard other complains about hostgator, this one is a surprise !
 
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