1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Hostgator India fucks up

Discussion in 'Web Hosting' started by Riders On The Storm, Jan 2, 2015.

  1. Riders On The Storm

    Riders On The Storm Jr. VIP Jr. VIP

    Joined:
    Feb 27, 2012
    Messages:
    1,268
    Likes Received:
    514
    Few hours back got an email from hostgator india that someone taken over my domain


    Dear Customer,


    Your .IN Domain Name has been moved to another Customer. You will no longer be able to Manage this Order from your Control Panel.

    I instantly tried calling their support but they were unavailable.
    After waiting for a while i got the reply that it was a glitz from their end where the email was sent mistakenly to all clients.
    Now is that supposed to be new year prank. They didn't even feel notifying all the clients again that the last email was a mistake.

    Totally unprofessional. Big thumbs down.

    Hope this post will save others(who have domains on hostgator india) some time.
     
    • Thanks Thanks x 2
  2. nanavlad

    nanavlad Jr. VIP Jr. VIP

    Joined:
    Dec 2, 2009
    Messages:
    2,525
    Likes Received:
    926
    Gender:
    Male
    Occupation:
    SEO Consultant
    Location:
    Proxy Central
  3. Apricot

    Apricot Administrator Staff Member Moderator

    Joined:
    Mar 26, 2013
    Messages:
    12,801
    Likes Received:
    8,187
    Gender:
    Female
    Occupation:
    BHW Admin
    Location:
    Station 2E
    Home Page:
    Never liked Hostgator in general, but maybe contact another office or something and see if they can help?
     
    • Thanks Thanks x 1
  4. Air Bender

    Air Bender Newbie

    Joined:
    Dec 25, 2014
    Messages:
    49
    Likes Received:
    17
    Location:
    Part time Writer
    Very unprofessional, was just wondering how that could happen. anyway, that's just just some New years prank as you put it.
     
    • Thanks Thanks x 1
  5. Reyone

    Reyone Elite Member

    Joined:
    Sep 30, 2012
    Messages:
    1,577
    Likes Received:
    1,285
    Occupation:
    Hunter
    Hostgator has died years ago... the only reason they've got clients is because of their adverts & brand, they got nothing else. If they decided to reinvest in quality, they could surely kick ass; I doubt that will happen anytime soon :)
     
    • Thanks Thanks x 1
  6. Riders On The Storm

    Riders On The Storm Jr. VIP Jr. VIP

    Joined:
    Feb 27, 2012
    Messages:
    1,268
    Likes Received:
    514
    Yes, transferring everything from shitgator to other.
     
  7. DIe$el

    DIe$el Regular Member

    Joined:
    Dec 4, 2011
    Messages:
    328
    Likes Received:
    49
    Maybe some inexperienced admin trying to send email to a particular client but selected "all customers" instead, casual and unprofessional indeed!
     
  8. whynotmakeit

    whynotmakeit Power Member

    Joined:
    Feb 26, 2012
    Messages:
    550
    Likes Received:
    284
    Yet another reason why we all left them some time back......
     
  9. shakelmone

    shakelmone Newbie

    Joined:
    Dec 30, 2014
    Messages:
    2
    Likes Received:
    0
    i thank not web hosting idea ?
     
  10. urmila

    urmila Newbie

    Joined:
    Jul 2, 2015
    Messages:
    19
    Likes Received:
    2
    I have heard other complains about hostgator, this one is a surprise !