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Facebook "noticed suspicious activity"

Discussion in 'FaceBook' started by swollengoat, Feb 24, 2017.

  1. swollengoat

    swollengoat Registered Member

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    I recently established a personal FB account in order to get a handle on FB advertising.

    Within a day of creating the brand page and starting an ad campaign, FB locked me out of the account so they could verify my identity. Ok, fine. ID provided and wait.

    Few days later, I get access to my account reinstated and find the published page has been "unpublished" ... Ok, fine. Create ANOTHER page and go to kickoff the advertising again. THIS TIME, I don't even get the ad live before I am kicked out of the account and receive the "We noticed some suspicious activity on your account that needs to be reviewed ... "

    My question(s):

    - Will FB actually review/reinstate the account? And if they do, will they provide info on WHY they disabled the account? Or should I just create another account and try again?

    additional/background info:

    - My personal account had no friends because I had no intention of using it for anything other than supporting FB Advertising. So I don't know if that caused the flag?
    - The page I created was to market a product for a shopify store and was not significantly different than many other existing pages already marketing the same product on FB.

    any thoughts? recommendations?
     
  2. MR9

    MR9 Junior Member

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    I had many fb accounts disabled in the past and I managed to recover most of them by providing documents. Fb verification team do work, a bit slow but they do. So rest assured they will review your id, but there is no guarantee if they will reopen it.

    For advertising, I prefer a more natural looking aged account. No friends, no pms, less activity, definitely rang some bells.
     
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  3. swollengoat

    swollengoat Registered Member

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    The ID Verfiy was easy enough on the first pass ... my thought on the second account flag was due to what you mention = new account, no friends, no activity, immediate marketing/ads ... with the ID verification, they were pretty quick to release the account once the ID was submitted - but with this "suspicious activity" flag, I have no idea what to expect in terms of delay/timeline. It's been a few days already ... i guess I will give them until Monday and if nothing happens, continue with setting up my new personal account and will take a bit of time to astro turf it before launching ad campaign and pages.
     
  4. swollengoat

    swollengoat Registered Member

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    Well, good news/bad news ... FB reopened my account so i have access to it again but they unpublished the product page for the second time -- does anyone know how to get an answer from FB on why a page would be unpublished? any thoughts??
     
  5. racket

    racket Regular Member

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    It sounds like something tied to the page is triggering the flagging
    The text, image, or whatever youre posting on it can cause this possibly

    for example, fb can straight up ban images from even being posted unless you change the md5 hash of it by for example, cropping 1px off the side
     
  6. swollengoat

    swollengoat Registered Member

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    thanks - good advice. so now that they've allowed me to access my account, I see that FB decided to republish the first page they originally "unpublished" and has unpublished the replacement page I created. Does this mean I'm G2G now? Should I modify image files/text before turning ad back on or just go for it?