1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Facebook Closed my account down-_-

Discussion in 'FaceBook' started by Kabone, Aug 6, 2017.

  1. Kabone

    Kabone Jr. VIP Jr. VIP

    Joined:
    Apr 25, 2011
    Messages:
    176
    Likes Received:
    50
    Gender:
    Male
    Occupation:
    Web Designer
    Location:
    boise, Idaho
    Facebook closed my account because I was using a last name other then my real one. I have submitted photo ID to them in the past that I used for ad accounts(Which has my real last name), and that never caused them to lock my account until "I changed my last name to acceptable one". They said someone was going to reach out to me Last Monday but still haven't heard anything. This has been frustrating me simply because I make a decent amount of money selling my local groups/ Marketplace. I've sent tons of msgs asking them to respond as they were supposed to:
    Code:
    Jul 29
    Hi,
    
    Thanks for providing some additional context to help us understand the name on your Facebook account. One of our support team members will be reaching out on Monday to help personally guide you through next steps.
    
    If you'd like, while you're waiting for us to respond, you may be able to update your name to something that follows our standards on your own. If you do that, you'll be done with the process.
    If you'd rather wait for someone to guide you, they'll ask you to submit a photo or scan of something that helps us confirm your name. We recommend taking a moment to look over the Help Center article below to see the types of things that you can submit:
    but get nothing.. I made the mistake today of not changing it to my real last name becuase I figured I would have the option to change it again... that was not the case and it simply says we will be in contact with you if we need further information regarding your Identity. Any Ideas guys as to what I should do?
     
  2. Zwielicht

    Zwielicht Moderator Staff Member Moderator Jr. VIP

    Joined:
    Aug 31, 2013
    Messages:
    6,630
    Likes Received:
    11,766
    Gender:
    Male
    Occupation:
    Private Investigator
    Location:
    Riverside, California
    Home Page:
    Thread Moved

    Facebook's support is awful. Usually, that name change option goes away if you change your name too many times. I know this because there was a time when I was experimenting with different names before I legally changed mine.

    Normally, I'd say to try to "nudge" them by sending in another support request, but there's a good chance you'll just get an automated reply. Still, if it's important to you, I suppose it's worth a try.
     
  3. W9go

    W9go Jr. VIP Jr. VIP Premium Member

    Joined:
    May 16, 2011
    Messages:
    4,632
    Likes Received:
    932
    Gender:
    Male
    Occupation:
    chasing girls
    Location:
    chasing girls
    it will take forever ...... it took 4 month till they closed my account finally after submitting a foto id.
     
  4. Kabone

    Kabone Jr. VIP Jr. VIP

    Joined:
    Apr 25, 2011
    Messages:
    176
    Likes Received:
    50
    Gender:
    Male
    Occupation:
    Web Designer
    Location:
    boise, Idaho
    So I need to just accept the fate it's gone..?
     
  5. aqibarif74

    aqibarif74 Jr. VIP Jr. VIP

    Joined:
    Jan 20, 2013
    Messages:
    2,153
    Likes Received:
    510
    Home Page:
    gone account gone.
     
  6. johnny4k

    johnny4k Regular Member

    Joined:
    Jan 2, 2017
    Messages:
    294
    Likes Received:
    28
    Gender:
    Male
    No problem dude u will get back wait for 2 weeks then write detail mail explain ning about your first and last name different from your original, they will send you a link that will reactivate your account, I got my fb back same way after 10 plus email and photo ID exchange
     
    • Thanks Thanks x 1
  7. Kabone

    Kabone Jr. VIP Jr. VIP

    Joined:
    Apr 25, 2011
    Messages:
    176
    Likes Received:
    50
    Gender:
    Male
    Occupation:
    Web Designer
    Location:
    boise, Idaho
    They let me back in with a name change.
     
  8. damusic2010

    damusic2010 Junior Member

    Joined:
    Jul 10, 2016
    Messages:
    150
    Likes Received:
    14
    Gender:
    Male
    What finally did it? More emails? Did you speak to a support rep?

    I got canned twice trying to create a profile. Once with a last name that was not mine, second with a last name that was mine. Both were eventually flagged and the accounts were shut down.
     
  9. soa0611

    soa0611 Senior Member

    Joined:
    Apr 20, 2015
    Messages:
    839
    Likes Received:
    164
    Location:
    Europe
    sorry for hijacking a bit the thread - but i have similar problem with my FB ad account
    FB disabled it for policy violation but i believe it was their mistake as i promote totally white hat ads
    i wrote to their support 3 days ago but still no reply
    anyone got their ad account back after disabling?
     
  10. themrrobot

    themrrobot Newbie

    Joined:
    Aug 8, 2017
    Messages:
    18
    Likes Received:
    2
    Gender:
    Male
    jeez FB is getting more security. They changed a lot