therealrio
Regular Member
- Apr 24, 2015
- 252
- 48
I so would like to say "F*CK GOOGLE!" I really would after my experience with them but...
I use Google for work and Google Search / Maps / Gmail... so its hard to say "F*CK GOOGLE!" as the alternatives are not good enough, correct me if im wrong. For example take Google Play where we download apps from.... the alternatives most people havent heard of.... there is Samsung App Store... but who uses that? Google owns Android and so they set it all up so that end users will be almost forced into using their products and services.. because if you dont you will have some disadvantage over all your friends/peers/competitors.
I have many years experience working with Google Play as a partner. The service they provide is good and the reach they can provide your apps/business is unbeatable by miles.
BUT...
Once things go wrong, thats it. There is no reasoning, talking to them. They will suspend your app/account while you are sleeping or on holiday (almost like they know youre out of office and taken your eye off the ball). All you will get is the dreaded email the next morning with the word SUSPENDED in big red writing, which leaves you crying inside while on the outside youre gasping for air trying to come to terms with it.
In my case they have suspended several apps and each time it has clearly been wrong:
One time my app got suspended for use of a trademark of a popular game, however I hadnt even published the game and their terms clearly stated that uploading an app for alpha testing (which is internal testing) does not undergo the approval process.. So it should not have been suspended, but yes if i published it that would have been a different story.
Another time they suspended my app saying that the app did not function as described. Which again was clearly wrong because I have many video demonstrations showing how the app works and that it DOES work. I even offered to show them the app working in a live stream demo, but they said no.
When you appeal, they most likely will just reject the appeal, if you carry on emailing them to ask for the exact reasons or to negotiate they will just fob you off and give you nothing.
I made another app based on their feedback.. they approved it first time, no issues. I then changed nothing much (maybe the odd logo or minor change to the description). I then spent thousands marketing it. The app started doing well, making some good money daily on autopilot almost.. then bam without warning on morning the dreaded suspension email... for the same reason as the previous suspension, which is that the app did not work as described.... but then why did the approve the app multiple times?
Its like they wait till your app or account is doing well financially and then they snatch your dreams and hopes... knocking you to the grounds....
Either that or some jealous b~~tard(s) / haters / competitors are keeping an eye on my progress and then finding a way to sabotage things for me when I am doing well?
I have tried to take Google Play to a third party online dispute resolution body (CEDR) but they rejected my request after 5 months of waiting for a reply. Why? Obviously they know they are wrong.
Im also sure most of the communication is done by bots/AI who just tell you in their polite way; sorry for ending your business and destroying your dreams and plans... but thanks for your understanding
I wish there was another app platform that was more developer friendly that could kick google's arse and that there was more support for independent developers against these big tech tyrants (the 21st century villains), like a trade union that would help with legal action...
Sorry if this was a long post but I have alot to complain about and anger over this so...
oh and if anyone knows any solicitor / law firm that will take up a case against google play on a no win no fee basis, please do let me know.
I use Google for work and Google Search / Maps / Gmail... so its hard to say "F*CK GOOGLE!" as the alternatives are not good enough, correct me if im wrong. For example take Google Play where we download apps from.... the alternatives most people havent heard of.... there is Samsung App Store... but who uses that? Google owns Android and so they set it all up so that end users will be almost forced into using their products and services.. because if you dont you will have some disadvantage over all your friends/peers/competitors.
I have many years experience working with Google Play as a partner. The service they provide is good and the reach they can provide your apps/business is unbeatable by miles.
BUT...
Once things go wrong, thats it. There is no reasoning, talking to them. They will suspend your app/account while you are sleeping or on holiday (almost like they know youre out of office and taken your eye off the ball). All you will get is the dreaded email the next morning with the word SUSPENDED in big red writing, which leaves you crying inside while on the outside youre gasping for air trying to come to terms with it.
In my case they have suspended several apps and each time it has clearly been wrong:
One time my app got suspended for use of a trademark of a popular game, however I hadnt even published the game and their terms clearly stated that uploading an app for alpha testing (which is internal testing) does not undergo the approval process.. So it should not have been suspended, but yes if i published it that would have been a different story.
Another time they suspended my app saying that the app did not function as described. Which again was clearly wrong because I have many video demonstrations showing how the app works and that it DOES work. I even offered to show them the app working in a live stream demo, but they said no.
When you appeal, they most likely will just reject the appeal, if you carry on emailing them to ask for the exact reasons or to negotiate they will just fob you off and give you nothing.
I made another app based on their feedback.. they approved it first time, no issues. I then changed nothing much (maybe the odd logo or minor change to the description). I then spent thousands marketing it. The app started doing well, making some good money daily on autopilot almost.. then bam without warning on morning the dreaded suspension email... for the same reason as the previous suspension, which is that the app did not work as described.... but then why did the approve the app multiple times?
Its like they wait till your app or account is doing well financially and then they snatch your dreams and hopes... knocking you to the grounds....
Either that or some jealous b~~tard(s) / haters / competitors are keeping an eye on my progress and then finding a way to sabotage things for me when I am doing well?
I have tried to take Google Play to a third party online dispute resolution body (CEDR) but they rejected my request after 5 months of waiting for a reply. Why? Obviously they know they are wrong.
Im also sure most of the communication is done by bots/AI who just tell you in their polite way; sorry for ending your business and destroying your dreams and plans... but thanks for your understanding
I wish there was another app platform that was more developer friendly that could kick google's arse and that there was more support for independent developers against these big tech tyrants (the 21st century villains), like a trade union that would help with legal action...
Sorry if this was a long post but I have alot to complain about and anger over this so...
oh and if anyone knows any solicitor / law firm that will take up a case against google play on a no win no fee basis, please do let me know.