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Ebay - Digital products

Discussion in 'Ebay' started by JasonTexas, Feb 27, 2017.

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  1. JasonTexas

    JasonTexas Newbie

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    I've been selling a variety of digital products for the past week and I'm having some trouble with people claiming that it wasn't them who used their account after I have sent them the activation key.

    Has anybody else had this problem because at the moment Paypal is holding £102 from me and its getting frustrating.
     
  2. toml3030

    toml3030 Elite Member

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    Printing the key out and mailing them decreases of chances you get ripped off, but you will most likely lose 100% of cases filed against you for selling digital items if buyer claims NAD or no delivery.
     
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  3. JasonTexas

    JasonTexas Newbie

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    thank for the advice dude, ive just got a new order now and will do that.... do you recommend anyways i can prove ive sent it to them after ive sent it to them in a letter?
     
  4. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    I thought you could no longer sell digital products without sending an actual package.
    Send everything with tracking. Signed for on delivery
     
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  5. JasonTexas

    JasonTexas Newbie

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    I've been sending the activation key over the messages, may have been a rookie mistake but have been doing well so far. been selling steam activation codes like i saw in another thread... do you have experience on eBay?
     
  6. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    Always send it with tracking:
    https://community.ebay.com/t5/Archi...e-activation-code-not-the-actual/m-p/18513457
    https://community.ebay.com/t5/Archi...owed-to-sell-steam-keys-on-ebay/td-p/21298634
    http://community.ebay.com/t5/Archiv...ly-sell-Steam-keys-on-this-site/td-p/19805950
    https://www.google.com/#q=activation+keys+ebay&*
    https://www.google.com/search?btnG=...site:blackhatworld.com+activation+keys+ebay&*

    You might get away with it for awhile but people will take the piss and say they never received it etc
     
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  7. JasonTexas

    JasonTexas Newbie

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    thank man means a lot, I currently lost 1 case today which was really annoying. I have 2 orders come in today and was thinking about cancelling the order.... I'm not entirely sure if I should print the key activation off and put it in an envelope for sign for delivery
     
  8. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    That would be safest, it still doesn't guarantee you won't have problems but if it is signed for you have a better chance at winning any disputes.
     
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