Cryptomus now requires KYC

The only correct solution is not to look for a provider and use the blockchain directly yourself.
All APIs have public access. It is enough to spend a couple of days studying, create your own mini payment system and no longer depend on anyone.
 
Advertise on BHW
PetraAnn said:
The effect of crypto becoming more mainstream unfortunately. Governments want to know who's attached to the wallets.
Click to expand...
Not necessarily a bad thing in the long run. If we actually want mainstream adoption to continue these things are part of the deal.
 
You're absolutely right to feel disappointed — many in the crypto community value privacy.
Unfortunately, what you're seeing with Cryptomus is part of a wider trend. increased global regulatory pressure.
 
This is most likely due to the fact that Cryptomus connected AML checker.
 
Previously, KYC was only required for P2P transfers and trading, but now it's mandatory for receiving funds, withdrawing funds, and creating merchant accounts
 
Thunderproxy said:
I got scammed using Heleket for $200 USD. They blocked the payment citing "aml" and asking to prove funds origin. After providing the info, they are not releasing the funds nor returning it back, in the end deleted their Telegram chat. They have no company details in their website provided, and after mentioning this fact, they said "will provide in 1 week" and never did. It's not shady - it's a SCAM.

Read the most recent reviews: https://www.trustpilot.com/review/heleket.com
Click to expand...
I am currently facing this situation, did you succeed in sending the funds? Or is the funds still blocked?
 
Just use no kyc service instead https://kycnot.me/?categories=exchange
It is better for privacy and maybe even for financial freedom.
 
whiteline9 said:
I am currently facing this situation, did you succeed in sending the funds? Or is the funds still blocked?
Click to expand...
I will share it with you because it has been resolved. After the transaction was blocked, I contacted them to explain the flow of funds, did kyc, and received a refund a few days later. I didn't feel like it until I got a refund, but I'm glad they eventually returned the money to me.
 
DerangedWolf said:
I have been using Cryptomus to accept payments from my site and also as a personal wallet to accept payments from clients manually.

I chose it because it allows free cross-chain transfers. Exchanges have that feature as well but then you have to do KYC and deal with insane taxes, especially if you're from India (flat 30% with no deductions).

I checked today, and now Cryptomus requires KYC as well. Previously, they required it for P2P and trading only. I confirmed with my account manager, and now Cryptomus requires KYC for these things as well:
  • Receiving funds
  • Withdrawing funds
  • Creating a merchant
I mean, what's the point of this? We are just using their platform like a wallet basically. So disappointed with this change and I will have to start looking for alternatives.
Click to expand...
what are our alternatives??
 
I’ve been using this service normally for 3 years. My KYC was completed long ago, no issues. Even when they started talking about “country restrictions,” they themselves were saying something like: if you’re already verified, you can keep using the service. Fine — I trusted that.

At some point they suddenly required re-KYC. I opened the verification flow and saw that my country is simply not in the list. Meaning re-KYC is literally impossible to complete. And guess what? Access to the wallet/withdrawals — gone. Your funds are stuck, and you’re left dealing with “support.”

After that, instead of providing a clear solution, support started asking me for:
  • details of my latest transactions,
  • a USDT wallet address (because “we can only return USDT”),
  • and the overall tone is basically: “we’ll consider the possibility of returning your funds.”
The most infuriating part: they don’t say “we will process your withdrawal.” They write something like “we have submitted a withdrawal request.”
A request to whom? Where? To the universe? That’s not a commitment. That’s just paperwork.


Bottom line: this is not a wallet — it’s a trap. Today it “works,” tomorrow they put you in a situation you cannot possibly comply with, and you lose access to your own money exactly when you need it (servers, services, bills — whatever).

And one more “bonus”: if your balance isn’t in USDT, they can say “we’ll return only USDT,” which means you may also lose money on conversion/spread/fees, while the service profits from the conversion. Nice.

My conclusion is simple and harsh: don’t keep funds there. Because at any moment they can lock you out, and then it’s “send more documents, we’ll consider it, we submitted a request,” etc.
 
Livin4 said:
I’ve been using this service normally for 3 years. My KYC was completed long ago, no issues. Even when they started talking about “country restrictions,” they themselves were saying something like: if you’re already verified, you can keep using the service. Fine — I trusted that.

At some point they suddenly required re-KYC. I opened the verification flow and saw that my country is simply not in the list. Meaning re-KYC is literally impossible to complete. And guess what? Access to the wallet/withdrawals — gone. Your funds are stuck, and you’re left dealing with “support.”

After that, instead of providing a clear solution, support started asking me for:
  • details of my latest transactions,
  • a USDT wallet address (because “we can only return USDT”),
  • and the overall tone is basically: “we’ll consider the possibility of returning your funds.”
The most infuriating part: they don’t say “we will process your withdrawal.” They write something like “we have submitted a withdrawal request.”
A request to whom? Where? To the universe? That’s not a commitment. That’s just paperwork.


Bottom line: this is not a wallet — it’s a trap. Today it “works,” tomorrow they put you in a situation you cannot possibly comply with, and you lose access to your own money exactly when you need it (servers, services, bills — whatever).

And one more “bonus”: if your balance isn’t in USDT, they can say “we’ll return only USDT,” which means you may also lose money on conversion/spread/fees, while the service profits from the conversion. Nice.

My conclusion is simple and harsh: don’t keep funds there. Because at any moment they can lock you out, and then it’s “send more documents, we’ll consider it, we submitted a request,” etc.
Click to expand...
Same here - comleted KYC long time ago and couple days ago reset my KYC and I also can't pass it almost half of the world countries they don't accept right now and yes same thing “we have submitted a withdrawal request.” And now Need to wait up to 20 bussiness days to get my money back
 
This only affects merchants (sellers) not the customer (consumer) buying. Yes they removed a lot of countries because of the new EU regulations put in place recently. We got someone from the country list to complete KYC for us and Cryptomus migrated our account to the new KYC account. No issues still
We process around 85k euros monthly through them.
 
Cryptomus is a scam organization, don't work with them. Their team built few crypto scams before they created cryptomus and helikat. Maybe they don't plan to scam you now, but that is bad idea to support them
 
Yeah a lot of platforms are moving this way because of compliance pressure. Once regulators get involved, KYC usually becomes unavoidable.
DerangedWolf said:
I mean, what's the point of this? We are just using their platform like a wallet basically. So disappointed with this change and I will have to start looking for alternatives.
Click to expand...
Yeah a lot of platforms are moving this way because of compliance pressure. Once regulators get involved, KYC usually becomes unavoidable.
 
Advertise on BHW
You must log in or register to reply here.
Sign up now!

Main Menu

Home Main Forum List Black Hat SEO White Hat SEO BHW Newbie Guide Blogging Black Hat Tools Social Media Downloads

Marketplace

Account Selling Content / Copywriting EBooks / Methods Hosting Misc Proxies For Sale SEO - Link building SEO - Packages Social Media Social Media - Panels Web Design More

Making Money

Affiliate Programs Hire a Freelancer IM Journeys Making Money Pay Per Click Site Flipping Want to Buy

BlackHat World

Dispute Resolution Forum Suggestions & Feedback Introductions Lounge
Back
Top