Can't Login Into Amazon Associates Account

I can't login into my Amazon Associates account where I am making my living from. There is no e-mail message that says that my account is banned.

At first it said that my e-mail or password combo is wrong, but I am 100% sure that I used the correct ones. Then, I requested to change the password. I typed in a new password and every time I try to log-in my Amazon Associates account I receive this message :

"The e-mail address / mobile number and password you are using are not connected to an Associates account. If you don’t have an Amazon Associates account, please join now for free."

What should I do now?

Thanks!

Your account might have been banned for violating the TOS. Contact the support for help.

ask for support from amazon...it happened to me once...and later they the sent me a recovery mail where i got my account back.