Bought a new domain, But it can't be loaded

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014

• #1

So I just bought a domain name, added the name servers to the domain name and installed wordpress using softaculous or something like that. But after waiting 1 hour, the domain is not available. My browser shows it cant find the example.com. Is it natural?

 

Last edited: Dec 26, 2014

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #2

When i check the health status it shows
A record not found
mx record not found
ns record not found
Is it normal?

 

m.rvs2141

Senior Member

Feb 22, 2011

883

848

• Dec 26, 2014

• #3

Sometimes it's take aroun 24 hours for domain to be alocated to your hosting, if you are sure that you set correct Name servers under your domain settings, you need just to wait a bit longer

 

M

Milanezi

Newbie

Oct 31, 2012

34

14

• Dec 26, 2014

• #4

What do you mean by example.com not found?
Did you buy webhosting for the domain?
With that kind of problems, you should contact your webhosting company.

 

powlow29

Supreme Member

Nov 18, 2009

1,352

1,223

• Dec 26, 2014

• #5

It can take some time. With namecheap it's in less than one hour. Try to delete cache and cookies and try to go to your website.

 

Y

yogyogi

Registered Member

Nov 30, 2014

53

4

• Dec 26, 2014

• #6

try hard refreshing the page by holding CTRL key with F5 key at the same time.

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #7

the name servers are set correctly.... I installed the wordpress 1 time, did it wrong. So i gone to the ftp file manger and deleted the whole folder with the domain name. Then installed it again . Is that the problem?

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #8

powlow29 said:

It can take some time. With namecheap it's in less than one hour. Try to delete cache and cookies and try to go to your website.

Click to expand...

Bought it from hostgator

 

powlow29

Supreme Member

Nov 18, 2009

1,352

1,223

• Dec 26, 2014

• #9

As we can't check your domain, send a ticket to your host.

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #10

powlow29 said:

As we can't check your domain, send a ticket to your host.

Click to expand...

I just did it right now

 

D

dazk2002

Senior Member

Oct 23, 2012

949

365

• Dec 26, 2014

• #11

You need to be patient. You can check it here: http://browsershots.org/ to see if it's online

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #12

dazk2002 said:

You need to be patient. You can check it here: http://browsershots.org/ to see if it's online

Click to expand...

I tried this one but it says "could not resolve the IP for this website"

 

D

dazk2002

Senior Member

Oct 23, 2012

949

365

• Dec 26, 2014

• #13

Jet Pack said:

I tried this one but it says "could not resolve the IP for this website"

Click to expand...

Double check your DNS entries by doing a whois search. Other than that you may just have to wait until the domain has propagated.

 

J

jimmymaxwell

Junior Member

Jun 2, 2014

110

11

• Dec 26, 2014

• #14

I am also using hostgator.
Before the installation of wordpress. Just do it to.
First of all change name servers. After that add a Html file (just put simple html coding in text file and save as index.html) in the root directory to check your site is working or not. After this just type this (domain.com/index.html). Need any help then msg me. If this url works then everything is alright. Go head (but delete this file from the root).

 

SkyrocketSEO

BANNED

Nov 5, 2012

4,614

12,219

• Dec 26, 2014

• #15

It is normal, just give it 24 hours. I had the same "problem" yesterday but this morning I woke up and site is there. It wasn't the first time I installed WP on a new domain so I wasn't panicking, it is always like this, sometimes you wait 5 minutes sometimes a couple of hours.

 

Duffers5000

Elite Member

Apr 1, 2012

2,477

7,772

• Dec 26, 2014

• #16

Apart from the above answers which are probably correct you should be aware when using softaculous that it intalls a table prefix unless you check the box that says dont do this. check to see if your site loads on yoursite.com/wp or /wp_ .

 

spider7

Regular Member

Feb 6, 2013

350

48

• Dec 26, 2014

• #17

Out of curiosity, how much did you pay to register that Domain?

(sometimes, i have found that the cheaper the Domain Reg.Service, the longer it takes)

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #18

spider7 said:

Out of curiosity, how much did you pay to register that Domain?

(sometimes, i have found that the cheaper the Domain Reg.Service, the longer it takes)

Click to expand...

I paid 12$(750Rs) for the domian and I bought it from hostgator.in

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 26, 2014
• Thread Starter Thread Starter

• #19

ok. The things I checked.
1. The domian name is not available for purchase.
2. The name servers are correct. I have 3 more domains in the same account and all of them uses the same nameserver. The hosting is also from hostgator( another account). They changed the cpanel all the way around and its hard to use.
3. I used name server look up tool and it shows me that this "no name servers are assigned to this domain"
4. Most of the other tools just show "unable to resolve my website to an IP address"

This is were I am right now

 

Jet Pack

Junior Member

Nov 19, 2014

166

37

• Dec 27, 2014
• Thread Starter Thread Starter

• #20

After 16 hours its still down. I don't know why but I am feeling really bad about this