1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bought a new domain, But it can't be loaded

Discussion in 'Domain Names & Parking' started by Jet Pack, Dec 26, 2014.

  1. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    So I just bought a domain name, added the name servers to the domain name and installed wordpress using softaculous or something like that. But after waiting 1 hour, the domain is not available. My browser shows it cant find the example.com. Is it natural?
     
    Last edited: Dec 26, 2014
  2. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    When i check the health status it shows
    A record not found
    mx record not found
    ns record not found
    Is it normal?
     
  3. m.rvs2141

    m.rvs2141 Senior Member

    Joined:
    Feb 22, 2011
    Messages:
    812
    Likes Received:
    758
    Sometimes it's take aroun 24 hours for domain to be alocated to your hosting, if you are sure that you set correct Name servers under your domain settings, you need just to wait a bit longer
     
  4. Milanezi

    Milanezi Newbie

    Joined:
    Oct 31, 2012
    Messages:
    34
    Likes Received:
    14
    What do you mean by example.com not found?
    Did you buy webhosting for the domain?
    With that kind of problems, you should contact your webhosting company.
     
  5. powlow29

    powlow29 Jr. VIP Jr. VIP

    Joined:
    Nov 18, 2009
    Messages:
    905
    Likes Received:
    723
    It can take some time. With namecheap it's in less than one hour. Try to delete cache and cookies and try to go to your website.
     
  6. yogyogi

    yogyogi Registered Member

    Joined:
    Nov 30, 2014
    Messages:
    53
    Likes Received:
    4
    Occupation:
    Website Developer in asp.net, wordpress and SEO
    Location:
    New York, USA
    try hard refreshing the page by holding CTRL key with F5 key at the same time.
     
  7. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    the name servers are set correctly.... I installed the wordpress 1 time, did it wrong. So i gone to the ftp file manger and deleted the whole folder with the domain name. Then installed it again . Is that the problem?
     
  8. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    Bought it from hostgator
     
  9. powlow29

    powlow29 Jr. VIP Jr. VIP

    Joined:
    Nov 18, 2009
    Messages:
    905
    Likes Received:
    723
    As we can't check your domain, send a ticket to your host.
     
    • Thanks Thanks x 1
  10. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    I just did it right now
     
  11. dazk2002

    dazk2002 Power Member

    Joined:
    Oct 23, 2012
    Messages:
    733
    Likes Received:
    230
  12. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    I tried this one but it says "could not resolve the IP for this website"
     
  13. dazk2002

    dazk2002 Power Member

    Joined:
    Oct 23, 2012
    Messages:
    733
    Likes Received:
    230
    Double check your DNS entries by doing a whois search. Other than that you may just have to wait until the domain has propagated.
     
  14. jimmymaxwell

    jimmymaxwell Junior Member

    Joined:
    Jun 2, 2014
    Messages:
    111
    Likes Received:
    11
    Occupation:
    SEO
    I am also using hostgator.
    Before the installation of wordpress. Just do it to.
    First of all change name servers. After that add a Html file (just put simple html coding in text file and save as index.html) in the root directory to check your site is working or not. After this just type this (domain.com/index.html). Need any help then msg me. If this url works then everything is alright. Go head (but delete this file from the root).
     
  15. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

    Joined:
    Nov 5, 2012
    Messages:
    4,563
    Likes Received:
    11,945
    Occupation:
    travəlɪŋ
    Location:
    Aibres
    Home Page:
    It is normal, just give it 24 hours. I had the same "problem" yesterday but this morning I woke up and site is there. It wasn't the first time I installed WP on a new domain so I wasn't panicking, it is always like this, sometimes you wait 5 minutes sometimes a couple of hours.
     
  16. Duffers5000

    Duffers5000 Elite Member

    Joined:
    Apr 1, 2012
    Messages:
    2,473
    Likes Received:
    7,698
    Apart from the above answers which are probably correct you should be aware when using softaculous that it intalls a table prefix unless you check the box that says dont do this. check to see if your site loads on yoursite.com/wp or /wp_ .
     
    • Thanks Thanks x 1
  17. spider7

    spider7 Regular Member

    Joined:
    Feb 6, 2013
    Messages:
    333
    Likes Received:
    46
    Out of curiosity, how much did you pay to register that Domain?

    (sometimes, i have found that the cheaper the Domain Reg.Service, the longer it takes)
     
  18. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    I paid 12$(750Rs) for the domian and I bought it from hostgator.in
     
  19. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    ok. The things I checked.
    1. The domian name is not available for purchase.
    2. The name servers are correct. I have 3 more domains in the same account and all of them uses the same nameserver. The hosting is also from hostgator( another account). They changed the cpanel all the way around and its hard to use.
    3. I used name server look up tool and it shows me that this "no name servers are assigned to this domain"
    4. Most of the other tools just show "unable to resolve my website to an IP address"

    This is were I am right now
     
  20. Jet Pack

    Jet Pack Junior Member

    Joined:
    Nov 19, 2014
    Messages:
    166
    Likes Received:
    36
    After 16 hours its still down. I don't know why but I am feeling really bad about this