I'm long time silent member of BHW, many times used marketplace... One thing I noticed that sellers are those who're protected here, not buyers, which should be total opposite IMO. One service (in top 3 in its section) that i'm waiting for has many negative replies lately, but no one is taking action. I'm waiting for basic info that is needed for it to start for 15+ days, seller is not responding to Skype either, as other members stated as well. Lets not stick to this OP only... In general, majority of sellers I have tried are at first nice and friendly, as soon transaction is done, they're hard to talk and give info, sometimes even rude. About marketplace thread approval thing, of course they'll serve top notch product to staff member, but what later? Have you thought of anonymously testing sellers as time pass? Many of them are offering discounts and extra service as soon as you made the deal, just for a positive review. Buyers, don't sell yourself, test the service and give an honest review, keep community clean if it's meant to be!?