Be Kind To Your Clients

If you are not giving back you are not contributing to making the world a better place in my opinion.

This opinion is a bit strange in the context of this post. If Jeff Bezos is my client, refunding him anything is obviously not making the world a better place. I can pat myself on the back and share it on forums, but I would never actually trick myself into thinking I did anything to contribute to the betterment of society.

When I decide to take money out of my pocket to use towards making the world better, I think in terms of return on investment. If someone is able to spend thousands of dollars a month on my hypothetical SEO services, I have to assume that they are doing relatively well already, and while it is possible it will build goodwill, it is also possible it will cause them to wonder if they are being "ripped off" that you are able to give back so readily. Clients may already be telling themselves they are getting a smoking hot deal, but when they get thousands refunded, that tells them it must not be the case.

If I am the only person who can sell bottled water, and Bezos is dying of thirst, he will see no discounts or refunds from me.

Every person is free to manage their money and business how they like (for the most part), but again, this statement made in the context of the thread is simply not something I can get on board with.
 
this statement made in the context of the thread is simply not something I can get on board with.
Then don't.

I think it makes sense to give back to clients and always have been of that opinion.

Good parenting taught me to give back to those that deserve a break now and then.
 
I also do this. Regularly actually.

I have clients from 5 years and they trust me so why not give back?

I also think experience and age has something to do with this. 10 years ago I doubt I ever gave a cent to anyone outside family.

I'm a different person these days and trust me it makes you feel much better and gives you some kind of inner peace with the world.

Hard to explain but I get the feeling @BassTrackerBoats knows what I mean.
 
Then don't.

I think it makes sense to give back to clients and always have been of that opinion.

Good parenting taught me to give back to those that deserve a break now and then.

I won't.

It doesn't make sense to give back to clients if you will offend them.
It doesn't make sense to give back to clients if it will put you out of business.
It doesn't make sense to give back to clients who will not appreciate it.

Great parenting while growing up in extreme poverty taught me to give back to those that need and would most appreciate a break now and then.

So, if you are telling us that you have some objective reason to believe your client deserved a break, beyond simply them being a client, that is an entirely different position to take. If my clients are all rude, wealthy, selfish, and unappreciative, they would not get a dime under any circumstance. I should still probably take their money, because I am likely do more good with it than they otherwise would.

We all have a limited amount of money to give to others to help them out with a break. Them being a client of mine does not make them more deserving than the millions of child prostitutes I could try and help. Over 500,000,000 people live in extreme poverty on $1.90 or less a day, according to the World Bank.

So, when you state plainly "if you are in the service industry you need to give back to your clients now and then," I say, absolutely not.

Providing a service your client wants at a price they find fair is enough.

If your goal is to make the world a better place, most service providers are going to find a better way to do that outside of their client base.
 
It doesn't make sense to give back to clients if you will offend them.
It doesn't make sense to give back to clients if it will put you out of business.
It doesn't make sense to give back to clients who will not appreciate it.

It does make sense to give back to your clients if you know they will appreciate it and you can still provide the service without it putting you out of business though.

I'll take the minor hit as to cash in order to give to someone who deserves it.

Don't give back if you do not want to... that is not how I was raised but you do you.
 
It does make sense to give back to your clients if you know they will appreciate it and you can still provide the service without it putting you out of business though.

That is not what you presented to us though. You did not attach any stipulations to when should give back, but rather you said that by way of being a service provider, we need to do it every now and then.

I'll take the minor hit as to cash in order to give to someone who deserves it.

Yes, we understand that. I don't think anyone here has suggested they wouldn't do the same. What people are taking issue with, is the implication that they must deserve it because they are your client.

Don't give back if you do not want to... that is not how I was raised but you do you.

Seems like an unnecessary insult by way of implication that I both wouldn't give back in general, and also that it wasn't how I was raised.

I have literally told you that I was raised to give back, but explained that my selection criteria for giving back go beyond "are they a client of mine?"
 
That is not what you presented to us though. You did not attach any stipulations to when should give back, but rather you said that by way of being a service provider, we need to do it every now and then.



Yes, we understand that. I don't think anyone here has suggested they wouldn't do the same. What people are taking issue with, is the implication that they must deserve it because they are your client.



Seems like an unnecessary insult by way of implication that I both wouldn't give back in general, and also that it wasn't how I was raised.

I have literally told you that I was raised to give back, but explained that my selection criteria for giving back go beyond "are they a client of mine?"

Do what you want to do... crapping on a thread where I am giving, as you have been doing here, and do elsewhere on this forum, is probably not something I would do but you do you.
 
From one extreme to the other. Reading some replies here is just a waste of time.
 
From one extreme to the other. Reading some replies here is just a waste of time.

Lounge threads are good for people to share their thoughts as to what makes sense.
 
Still better than game hacks.
Many of us on this forum some time ago were at the stage where we just spammed about cpa and competing in scam niches.
If this is about real business, this means we are going in the right direction.
But some guys here have yet to realize many here are coming from horrible backgrounds to put it nicely.

The OP could not provide the value he offered, so he just returned the money. Quite fair. Don't think there was something good or bad in this move.

Wish I could provide bespoke services to people as well in the future. I'm 23 right now. I really wish I could do something like that one day.
Maybe next year I will start a website development business. Somehow. Maybe I will be able to finally do something good.
 
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The OP could not provide the value he offered, so he just returned the money.

The value was provided... the refund was a thank you for several years of business and this month is on me.

Something my Father taught me and I would expect his Father taught him.

Most certainly something my Mother's Father taught me as well.
 
The value was provided... the refund was a thank you for several years of business and this month is on me.

Something my Father taught me and I would expect his Father taught him.

Most certainly something my Mother's Father taught me as well.
Okay. I read wrong among the lines. Anyways the other part of the transaction is the reason you can run the service.
And as we know with services, a lot of value is in our time and work. So it's not a bad idea to give back some of this.

Imagine an employer who would give you a second paycheck if you were ok with them.
They would probably be called the best employer of the city.
Oh wait, my friend actually got a double paycheck once. But he really worked long hours and was exceptional.
And I got a double payment for some reason from one of the CPA companies. It wasn't huge, but definitely made me memorize the company.
 
Wow, I am just amazed.

Correct me if am wrong BTB

but what this thread talks about is being a human

Human who has emotions, instincts, life values


It's not like BTB would refund to any customer, but a specific one, and he has his reasons

It's not just giving back to give back, but to send an unexpected positive vibe. Sign of respect.

For those who don't know, we humans are happiest when we make others feeling happy, even animals (now you know)


Here's a tiny example of mine, where I order a pizza from local area for 2 years now

Per month I order 2 to 6 and I get around at least 5 free per year.

Guy who delivers me is the owner, and sometimes, he just give me pizza and says, it's on the house.


Call it love, business, karma, universe shit (omfg) whatever, it's just beautiful to have people with such mindset around.
 
Wow, I am just amazed.

Correct me if am wrong BTB

but what this thread talks about is being a human

Human who has emotions, instincts, life values


It's not like BTB would refund to any customer, but a specific one, and he has his reasons

It's not just giving back to give back, but to send an unexpected positive vibe. Sign of respect.

For those who don't know, we humans are happiest when we make others feeling happy, even animals (now you know)


Here's a tiny example of mine, where I order a pizza from local area for 2 years now

Per month I order 2 to 6 and I get around at least 5 free per year.

Guy who delivers me is the owner, and sometimes, he just give me pizza and says, it's on the house.


Call it love, business, karma, universe shit (omfg) whatever, it's just beautiful to have people with such mindset around.
But don't let this nice feeling fool you. Who said giving back has to be good?
Drugs and alcohol are commonly shared for free. And I don't think there is something good in it.
 
But don't let this nice feeling fool you. Who said giving back has to be good?
Drugs and alcohol are commonly shared for free. And I don't think there is something good in it.

You missed his point.

Completely.
 
For those who don't know, we humans are happiest when we make others feeling happy,
And we are even happier when we make it public so we can shower in others admiration!
 
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