Amazon is shockingly awful
- Thread starter alexsong
- Start date
- Mar 21, 2013
- 24,764
- 31,552
Strange. As a customer, I've never had issues with Amazon.
BHopkins
Elite Member
- Dec 31, 2010
- 2,609
- 1,753
Your one issue with Amazon does not likely reflect them as "shockingly awful". You have a new account, shipped a largely stolen/easy to sell product (iPad) and don't have a physical address. I would be fishy as well. I can almost guarantee nobody steals book so that one didn't trigger anything but the iPad did.
Ship to your house where your CC info matches your billing info and I doubt you'll have any issues.
Ship to your house where your CC info matches your billing info and I doubt you'll have any issues.
BHopkins
Elite Member
- Dec 31, 2010
- 2,609
- 1,753
It's not your fault, but you do see how if someone wanted to use a fake CC to buy an iPad they would do exactly what you did? I'm sure they'll sort it out, their support has always been excellent for me.
Life247365
Newbie
- Jul 20, 2015
- 29
- 2
Don't take it personally, you just triggered some criteria as has already been mentioned. Since you aren't committing fraud (like what their system is trying to prevent via the criteria you triggered) you'll be fine.
Josh Escusa
Junior Member
- May 25, 2015
- 146
- 9
Never had an issue. And I've gotten hundreds of things off of Amazon. That being said, I've only bought from highly rated sellers.
Reviewergal
Junior Member
- Apr 29, 2015
- 113
- 36
It sucks and is inconvenient but it happens all the time. I worked for a company that sold a LOT of items through Amazon. The items were expensive and there was always some fraud. Amazon had their own fraud detection software that would flag orders based on various criteria for manual review. Legitimate customers called, live chatted, and emailed all the time trying to figure out what was going on after talking with Amazon customer service.
A lot of times the agent you speak with really has no clue why you were flagged. It could be because of a different address being used or even past issues with a similar mailing address (customers claiming items are not being received). The best thing to do is wait it out then reorder with home delivery and plan to be home when the items are delivered. I know you are frustrated because you really wanted your order, but imagine how you would feel if Amazon was less diligent and someone was able to use your information to receive a fraudulent order.
A lot of times the agent you speak with really has no clue why you were flagged. It could be because of a different address being used or even past issues with a similar mailing address (customers claiming items are not being received). The best thing to do is wait it out then reorder with home delivery and plan to be home when the items are delivered. I know you are frustrated because you really wanted your order, but imagine how you would feel if Amazon was less diligent and someone was able to use your information to receive a fraudulent order.
- Feb 11, 2014
- 400
- 55
Did you ever get your hassle resolved?
ranjanastic
Newbie
- Aug 1, 2015
- 9
- 2
Just try to follow it up with them so you can get your account back.
