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Alerts Issue?

Discussion in 'Forum Suggestions & Feedback' started by Bentrepreneur, Mar 10, 2018.

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  1. Bentrepreneur

    Bentrepreneur Regular Member

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    Almost everybody on this forum is subscribed to a thread or two. However, for some time now, say I get 7 alerts - when I click to see only 1 or 2 appear (in most cases 0).

    [​IMG]

    Another thing is I don't always receive an alert of new content from subscribed threads but know there are new replies. If I find the thread through the forum manually and upon my next login, I get alerted for new content.

    Maybe the alerts that don't show up in the first case, although it says there are, are from these threads but why it happens, is a mystery.
     
    Last edited by a moderator: Mar 10, 2018
  2. davids355

    davids355 Moderator Staff Member Moderator Jr. VIP

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    Fixed your image for you :)

    So are you saying that your alert box says 7 (for example) but when you click alerts, it only lists one alert?
     
  3. rimvy

    rimvy Regular Member

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    I noticed that as well, I don't know exactly after how many days, you stop receiving alerts from thread which you watching.
     
  4. Bentrepreneur

    Bentrepreneur Regular Member

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    Thanks, but maybe I messed up something as I edited and it isn't shown now.

    Yes, almost every single time it doesn't show all alerts. Maybe the only time it does is when all alerts are about new topic in the crypto subforum for which I'm subscribed.

    Started using the notifications more actively a month ago and noticed it after a few days. I believe this issue is not from now but who knows.
     
  5. davids355

    davids355 Moderator Staff Member Moderator Jr. VIP

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    Fixed again for you.
     
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  6. TheAlmightyDada

    TheAlmightyDada Jr. VIP Jr. VIP Premium Member

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    I've come across this a handful of times too.

    Sometimes it's just because a comment has been deleted.

    Have you gone to "all alerts" to see if you can see them there?
     
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  7. nuf-ced

    nuf-ced Administrator Staff Member Moderator Jr. VIP

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    In addition to all the excellent points mentioned above.
    Check your alert preferences managed through here https://www.blackhatworld.com/account/alert-preferences or via hovering over your username and selecting alert preferences.

    On that page you can also see the threads you’re following here https://www.blackhatworld.com/watched/threads And the forums you’re following here https://www.blackhatworld.com/watched/forums

    Also as mentioned throughout the forum if you’re using an AdBlocker functionality will be limited. This is unfortunately one of those functions.
     
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  8. Bentrepreneur

    Bentrepreneur Regular Member

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    Yep, I've done that many times. Still shows the same.

    I only have Kaspersky Protection close to the functions AdBlocker does. Will see if tomorrow will bring a different outcome, if Kaspersky can be blamed.
     
  9. nuf-ced

    nuf-ced Administrator Staff Member Moderator Jr. VIP

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  10. Bentrepreneur

    Bentrepreneur Regular Member

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    Okay, will report tomorrow.
     
  11. whitebaty

    whitebaty Regular Member

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    Same thing just happened to me
     
  12. Zwielicht

    Zwielicht Super Speeder Staff Member Moderator Jr. VIP

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    I've seen this happen a few times before.

    If you don't check the alerts after a certain amount of time (let's just say a week), when you do eventually check your alerts, only the ones less than a week old will be displayed.

    The same thing also happens if the content you received an alert for was deleted.

    If you receive emails for your alerts, you can see which ones you missed.
    I explained this in another thread, but essentially, you won't receive an alert if you didn't check the last alerts for the thread you're subscribed to or if it goes to the thread goes on to a new page. My other explanation went into more detail about this, but I don't want to search for it on my phone.
     
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  13. Bentrepreneur

    Bentrepreneur Regular Member

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    I guess I'll try with email alerts to see how it goes, disabling the kaspersky plugin didn't work out @nuf-ced

    Of 5 alerts, 4 show - 3 of them being new topics in the crypto section and the 4th being the reply to this thread by @Zwielicht
     
  14. Zwielicht

    Zwielicht Super Speeder Staff Member Moderator Jr. VIP

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    I found the post where I went over this in more detail.
    https://www.blackhatworld.com/seo/n...e-threads-ive-subcribed.940012/#post-10045317
     
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