9 Order form submits = 1 sale? WTH?

michaelwesten · Dec 11, 2009

Just checked my Clickbank account and it says

Order Form Submit Count 9
Initial Sales Count 1

Does that mean 8 people got their cards declined? WTF?

How's that possible?

AGSniper · Dec 11, 2009

It happens all the time. You are just going to have to get used to it. Some people will will get to the order submit page and just leave...or they might suddenly change their mind or the payment does not get through.

hyperlite · Dec 11, 2009

Is your traffic coming from foreign countries? I've noticed that cards from non-American countries tend to get rejected a lot.

It's pretty normal even for USA traffic though.

penaakul · Dec 12, 2009

it's a normal ratio for me unless you have 300 form submits and 4 sales, then you need to scratch your head.

eventob · Dec 12, 2009

Some cards, especially foreign ones, don't always work on American sites. I've been rejected, and had to use Paypal instead, several times. Don't know why.

... or maybe a lot of people don't know how to fill in their card information properly?

pjmc84 · Dec 12, 2009

AGSniper said:
It happens all the time. You are just going to have to get used to it. Some people will will get to the order submit page and just leave...or they might suddenly change their mind or the payment does not get through.

AG, people leaving the order form submit page does not affect the 'order form submit' count, this only shows up as an 'order form impression'.. just fyi.

But yeah, a lot of people get their credit cards rejected as the others have stated, so don't sweat it.

AGSniper · Dec 17, 2009

pjmc84 said:
AG, people leaving the order form submit page does not affect the 'order form submit' count, this only shows up as an 'order form impression'.. just fyi.

But yeah, a lot of people get their credit cards rejected as the others have stated, so don't sweat it.

Sorry I worded that wrong. ^ He's correct.

flawlessweb · Dec 23, 2009

If the same Person try's his credit card and it fails and then he does it over and over and over you will have this issue. They count each transaction regardless of the Credit Card.

Good Luck!

scubasteve · Dec 23, 2009

Yah, but I HATE the 30-40% decline that Clickbank currently has going on. I almost wish they didn't have the Submit Button click-statistic anyway.

9 Order form submits = 1 sale? WTH?

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