We’re really sorry to hear about your experience. For full transparency, we recently experienced a temporary glitch in our ticketing system, which caused some messages to be lost. Unfortunately, your requests may have been affected as a result. That’s not the level of service we aim to provide, and we sincerely apologize for the frustration this caused.Babylon Traffic has easily the WORST support in the industry. It's almost non existent and I was on a $300/month plan. They don't respond for weeks, then when they respond its vague and useless. Their software does not work as advertised and does not show up in GA4 for most of the runs. Just absolute trash software backed by trash support.
