wonder why this thread just having 1 star.
first, i going to try free trial..
Good idea with the trial. I'll tell you why this thread has 1 star.
REVIEW
I bought a lifetime license for Turbo Web2.0 last year in August when it lacked many big web2.0s and didn't even have 2capthca/DBC integration for the new recaptcha. To say the least, I was unsatisfied with the lack of features, documentation, and customer support. Most importantly,
OP didn't honor his 100% risk free, 30 day money back guarantee.
Anyway, I requested a refund (
1) via email just one day after purchasing it, mainly because the software was not intuitive and was unable to simply register accounts automatically without having to manually fill out the 3x3 recaptchas that flooded my screen. OP replied and just said "We'll add 2captcha soon". After being forced to explain again why I wanted a refund (
2), OP replied with a very rude and condescending tone, telling me that
I'm a liar and I won't make any money online. After sending OP yet another email to clarify why I wanted refund (
3), he replied again with the same behavior, telling me to go watch his video tutorial (which doesn't show all the features), to use a captcha service (that he didn't even integrate to solve 3x3 recaptcha) and to submit a ticket to his 'colleague' who apparently deals with finances. In other words, he closed his eyes and ears and told me to go screw myself.
I saw where this was headed but I played along anyway and sent a support ticket to his 'colleague' for the refund (
4), and emailed OP again to wrap things up.
Instead of issuing me a refund, the 'colleague' replied to the ticket JUST to say that OP has replied to my email. It was clear to me that OP greatly valued my $99 and was biding his time so that either 30 days would pass and I wouldn't be able to claim a refund, or that he would be annoying enough so that I'd just bend over and take it.
After emailing op again for a refund (
5), OP finally agreed. As expected, I didn't get a refund after several more days so I opened a PayPal dispute (
6) and, as expected, OP responded almost immediately and claimed that his 'colleague' wasn't available until today (of course). He continued to patronize me with annoying BS like:
"don't you know how to read?"
"I told you you were going to be refunded!"
"You broke our TOS, and now we deny your refund request"
OP claimed I wasn't eligible for a refund because I broke his Terms of Service. I don't see the logic in that, considering OP broke his own ToS by denying me a refund, as I satisfied all of the criteria to receive a refund as described in his ToS:
So... I can't get a refund because I never asked for a refund prior to opening a dispute? Hmm, something smells like BS.
Unfortunately I lost the dispute in PayPal because OP is clearly well trained in the conning department, plus PayPal isn't exactly logical either. After six attempts for a refund, I did give up because $99 didn't matter to me. It's all about the principle, baby!
I see now that he still is lacking documentation so it's still up to the user to do trial and error until everything works out. Instead of creating a comprehensive manual, OP prefers his users to work things out themselves or ask him directly (
usually resulting in a bump on his thread, which is why I suspect he doesn't ever create documentation), resulting in a massive waste of time for everyone. Now I'll have to open a SL thread and ask a mod to spend his valuable time to deal with this.
I have used GSA SER, FCS, SB etc. for over 3 years, so it's not like I don't know how to use SEO programs. Now I use Ranker X instead of FCS, because it is socket based, intuitive, and has excellent documentation. I cannot comment how Turbo Web2.0 is now, as
OP removed my license key AND took my money for over 6 months now! However, I suspect it still has its flaws as people above me still comment on its lack of video tutorials and documentation. Good luck with your sales.
assword ?
