Permanently Closed Marketplace Sales Thread

[shezboy]

But YOUR ONLINE NOW, why cant u go over there and help me, no one has helped me yet,

why cant i see adsense on the video i did everything right
i cleared cahce
i logged out

Well we have staff that manage the support desk which allows us to manage the business, develop new products and market them etc. It's how we grow the business. Support tickets are answered within our standard time frame of 24 hours.

I'm looking at your ticket and see that from the three updates you've made to your ticket, all in the space of an hour you didn't provide the URL of the site where you have the plugin or given access to the support team to be able to log in and check the settings and tun some tests.


If you scroll up this page you'll see your post made here at the same time as you submitted your ticket and in your next post on here, 10 minutes later, you state that no one has responded to you. 10 minutes really isn't much time to wait for support and I am not too sure of how many other companies provide support response in 10 minutes. If you know of any please let me know.

In the mean time, can you update your ticket with details of the site where you have the plugin and access details so we can log in a troubleshoot the issue.

Thanks, Shez

 

[MalachiX]

Well we have staff that manage the support desk which allows us to manage the business, develop new products and market them etc. It's how we grow the business. Support tickets are answered within our standard time frame of 24 hours.

I'm looking at your ticket and see that from the three updates you've made to your ticket, all in the space of an hour you didn't provide the URL of the site where you have the plugin or given access to the support team to be able to log in and check the settings and tun some tests.


If you scroll up this page you'll see your post made here at the same time as you submitted your ticket and in your next post on here, 10 minutes later, you state that no one has responded to you. 10 minutes really isn't much time to wait for support and I am not too sure of how many other companies provide support response in 10 minutes. If you know of any please let me know.

In the mean time, can you update your ticket with details of the site where you have the plugin and access details so we can log in a troubleshoot the issue.

Thanks, Shez

still no help wow

this is ridiclous, you took the time to reply to me here 3 times but u cant just help me fix this issue

 

[MalachiX]

okay i fixed it myself

you cant have like more then 4 ads per page or whatever so i had to remove some other ads to make the video ones work,

u should put that in your disclamer or whatever

 

[MalachiX]

welp now one of the videos is gettin a blank white space

 

[MalachiX]

FIxed nvm good software

 

[MalachiX]

its kinda BS that i cant have a footer ad and header ad while having the video ad tho.... not gonna lie dissapointed

 

[James2]

Looks like another great plugin. Giving this a test run over the next few days. If it's anything like the others (and I'm sure it will be), I'm sure it will work like a charm.

James

 

[shezboy]

still no help wow

this is ridiclous, you took the time to reply to me here 3 times but u cant just help me fix this issue

Seriously? Of course I took the time to reply to you here as you dragged your support issue to the thread. If you want to do that then of course I will also reply to you here and if you read that reply you'll see that I mentioned that you needed to update your ticket with the information that we need to actually troubleshoot your issue, such as actually telling us the URL of your site where you have the plugin installed. I also asked you to provide log in details so we can access the site where the plugin is and check the settings.

I see that you did update your ticket with the URL of your site some hours later but here's where things are going to fall down with expectations.

You ask for help and when you don't get a reply within a few minutes you jump up and down on this thread demanding instant help. When we reply to you it's then OK for you to take 12 hours or longer to reply back and when you do reply back you expect someone to instantly be on hand to reply to you.

We're obviously on different time zones here and that is probably the reason for the delay in responding. Support is included as part of your purchase of the plugin and we have a policy that all tickets are responded to within 24 hours at the longest. From your posts here I see that you have different expectations and for that reason I'd be really happy to refund your purchase as you're obviously not happy with the support response times.

Please do let me know and I'll get that refund processed asap.

Thanks, Shez

Looks like another great plugin. Giving this a test run over the next few days. If it's anything like the others (and I'm sure it will be), I'm sure it will work like a charm.

James

Thanks for the feedback James.

Shez

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Here is a demo blog that we set up to show how the plugin displays ads in videos where it uses just two of the available five ad spots that the plugin is capable of using.

http://videoadsplasher.com/demo/


There is also a user PDF guide at http://videoadsplasher.com/Video_Ad_Splasher_User_Guide.pdf that all customers are advised to read before using the plugin to make sure you're up and running right away.

What we would ask is that you first read the user guide for the plugin before contacting support and if your issue is already covered in the user guide you'll be directed to the guide by support.

It is a very easy to use plugin 99% of customers will be able to use the plugin right off the bat after reading user guide but for anything that isn't covered in the guide please use our support desk to open a ticket at http://webuildtools.com/helpdesk/

Please note: Video Ad Splasher is a WordPress plugin which means it will only work on a self-hosted WordPress site.

 

[Deleted member 838614]

Was there any new updates in the last 30 days? I have been using 1.0.0 for while and sometimes it doesn't work. Every time I update the plugin an error occurs which leads me to reinstall it again.

 

[Haspel]

Was there any new updates in the last 30 days? I have been using 1.0.0 for while and sometimes it doesn't work. Every time I update the plugin an error occurs which leads me to reinstall it again.

Yes there was a small update that fixed a small licensing issues if you are experiencing problems with the install please open a ticket at http://webuildtools.com/helpdesk/ and someone will provide you with the current version in case the WP autoupdate doesn't work.

 

[MalachiX]

this works on wordpress themes that have intergrated video right

 

[shezboy]

this works on wordpress themes that have intergrated video right

Hi, due to the vast number of themes we can't offer a 100% guarantee that the plugin will work on every single theme. If you find the plugin doesn't work on the theme you're using then let the support desk know and we'll happily issue you a full refund and cancel your license.

Having said that, we've never came across a theme that it doesn't work on.

Thanks, Shez

 

[James2]

this works on wordpress themes that have intergrated video right

I have videos on my site and the plugin works like a charm.

 

[MalachiX]

Aye Shezboy Im having a problem with the 200 a day method who can i talk to its just a small misunderstanding

 

[shezboy]

Aye Shezboy Im having a problem with the 200 a day method who can i talk to its just a small misunderstanding

Hi mate, feel free to post the questions about the method in the thread as the questions and answers may help others who have the same questions. If any part of your question contains information that is sensitive to your business model and you need to keep that private then please PM me instead.

Thanks,

Shez

 

[MalachiX]

Hi mate, feel free to post the questions about the method in the thread as the questions and answers may help others who have the same questions. If any part of your question contains information that is sensitive to your business model and you need to keep that private then please PM me instead.

Thanks,

Shez

oh okay i wasnt sure if you wanted me to talk about the method publically since you have to pay for it,

but in the guide is said that you used an ogmobi cpa offer for the pop up ad on the app,
but the ogmobi locks the app out until the user fills out the cpa offer, is that how its suppose to be? cause you cant exit out from the ogmobi cpa offer until you complete the survey


also

Has anyone been paid from adsense while using this or been banned?

 

[shezboy]

oh okay i wasnt sure if you wanted me to talk about the method publically since you have to pay for it,

but in the guide is said that you used an ogmobi cpa offer for the pop up ad on the app,
but the ogmobi locks the app out until the user fills out the cpa offer, is that how its suppose to be? cause you cant exit out from the ogmobi cpa offer until you complete the survey


also

Has anyone been paid from adsense while using this or been banned?

Hi, when networks change their settings and ads then we change with them and simply either use a different offer or a different network. Networks change things all the time but when we wrote that guide that is what we were using. The method will work with offers from other networks though so it doesn't matter which you use. We used that one for the purpose of showing the method and it was what we were using at that time.

As far as we're aware no one has even been banned from AdSense for using this but, at the same time, this isn't a plugin that is specifically for AdSense. We designed it so it can be used with pretty much all networks and ads.

Thanks, Shez

 

[shezboy]

i dont trust u bruh u trying to stab me in the back for the other thread :/

Let me be clear and nip this in the bud. If any member has an issue with another member then go take it somewhere else between yourselves. If you bring it to this thread then I'll report all posts involved to Mods for deletion but I am sure it won't come anywhere near to needing to go down that route.

Thanks,

Shez

 

[BHW-News]

Let me be clear and nip this in the bud. If any member has an issue with another member then go take it somewhere else between yourselves. If you bring it to this thread then I'll report all posts involved to Mods for deletion but I am sure it won't come anywhere near to needing to go down that route.

Thanks,
Shez

No need to report it, already noticed. Non-relevant posts will be deleted.

PLEASE NOTE: sales threads are for enquiries and reviews only. Any non-relevant discussion will be removed and posters will be warned/infracted as appropriate.

 

[TheAdvertisingMan]

Do the ads appear in every video? I mean, visitors of my web go through 4 videos on average. If the ad appears in every video, they will be pissed off. Does it have an option to show the ad only once per visitor? Thanks