Permanently Closed Marketplace Sales Thread
- Thread starter Hostwinds
- Start date
- Status
- May 17, 2010
- 799
- 577
My concern is all the add ons like we set up your cpanel instantly but only of course if you tick the extra fee box along with lots of other extra fee boxes which we misleadingly suggest you actually get as a service, now I feel like I am being conned with stuff like this and whilst all these add on's are becoming so common by the time you add them up the service is no longer so good.
priyankanx
Regular Member
- Jan 3, 2015
- 367
- 5
how much discount on bulk order?
- May 17, 2010
- 799
- 577
This would depend on the size of the order, and the products ordered.
Please PM me, or add me on skype.
leannepearson
Newbie
- Feb 24, 2015
- 15
- 2
monthly bandwith?
- Feb 12, 2013
- 1,648
- 436
lately hostwinds support sucks!
I have been using hostwinds for over 2 years now, and slowly and gradually i am planning to move all my websites away.
here are the reasons.
1. They provide reseller hosting, but its not white-labelled, so if you planning to resell their hosting, its almost that you are promoting them.
so that defeats the purpose of reselling, this was the only host I came across that!
2. All the live or outlook emails that are sent, bounce - back!
3. whenever you ask for support to solve n issue, they try to sell you something or the other
4. some resolutions with them have taken too much time, than even what even a small host could have sorted in hours time.
i would request peter to look into this personally, if he is really interested in retaining customers and resolve their issues.
I have been using hostwinds for over 2 years now, and slowly and gradually i am planning to move all my websites away.
here are the reasons.
1. They provide reseller hosting, but its not white-labelled, so if you planning to resell their hosting, its almost that you are promoting them.
so that defeats the purpose of reselling, this was the only host I came across that!
2. All the live or outlook emails that are sent, bounce - back!
3. whenever you ask for support to solve n issue, they try to sell you something or the other
4. some resolutions with them have taken too much time, than even what even a small host could have sorted in hours time.
i would request peter to look into this personally, if he is really interested in retaining customers and resolve their issues.
- May 17, 2010
- 799
- 577
Hey,
Please add me on skype, and let's talk more about this
1) We actually do have a completely white label reseller product:
https://www.hostwinds.com/whitelabel.php
2) This sounds like a problem with your individual IP's reputation. We can fix this for you, just put in a support ticket asking for us to clean up the IP, or to give you a new one! We also have an enterprise email product that we guarantee delivery on.
3) Im not sure what you are referring to here, perhaps you could PM me some ticket #'s to look at
4) Please shoot me a PM with some ticket #'s so I can look into this personally
We are dedicated to our client's happiness and we take all complaints against our service very seriously
lawton
Regular Member
- Mar 20, 2010
- 369
- 649
Just wanted to throw my two cents in since we always acknowledge a company when we have a problem, I would like to say I have had Hostwinds about 2 years, had a couple of problems over the years, nothing major, and they were fixed very promptly and they followed up to make sure everything I had was working right. I know not everyone's experience may be the same but wanted to chime in and say I'm a very happy customer and thanks for keeping my sites up and running!
oceanleecher
Newbie
- Aug 18, 2014
- 3
- 0
I'm a client, and today I cannot access their website and all my client's websites. Also cannot connect to my reseller account.
ARE YOU SCAM????
ARE YOU SCAM????
- May 17, 2010
- 799
- 577
We appreciate the positive review!
- May 17, 2010
- 799
- 577
We are a US based host, and thus we are bound by the laws of the USA, we do not ignore DMCA complaints.
We will however ensure the compalint is a valid DMCA complaint in valid format. IF possible we will remove access to the infringing content ourselves, to avoid suspending entire websites. We also give you a full 48 hours to respond and remove the content yourself.
- May 17, 2010
- 799
- 577
We have a dedicated team of 20 individuals answering tickets 24/7/365, I'm not sure where you got this impression, but if you have any specific examples, please PM me.
Taktical
Elite Member
- May 15, 2011
- 1,641
- 3,343
Review: 10/10 Best Host I've ever worked with!
This is an unsolicited, unpaid testimonial from me about the team at hostwinds. I have no affiliation with them nor am i posting an affiliate link...
Met the Hostwinds team last fall when I was speaking at the ungagged BHW conference. signed up for a few of their small plans for some of I sites and forgot about it.
Fast forward a few months and I have a very important client with Hostgator that had their website hacked probably through some vulnerability in an SEO plug-in that I had used.
Attempted to fix it by reinstalling WordPress, and thought got it done. Long story short over the next few weeks I had repeated problems with this hack popping up, it would redirect users to some e-commerce website, And added fake content to the client site. Even google marked it as "This site may be hacked" in the SERPS. It was getting wildly out of hand and the client was calling almost daily.
Hostgator, who was hosting the website at the time, Seemed to not give a shit one way or the other what happened. They asked me to fill out support tickets that they answered 48 hours later, with some half assed attempt at fixing it while giving me bullshit excuses about how they have to escalate to a higher level.
That's what I called Hostwinds. I gave him the credentials, they copied over the entire cPanel. then Scott, a customer service rep at Hostwinds, sat on skype with me for 8 and a half hours cleaning every last remnant of glitch, error and virus out of the site. Ran multiple scans and even gave me the text to send google for the reconsideration request.
I shit you not, from 1:15pm EST to 9:40pm this poor bastard sat there updating me every few minutes on what he was doing.
In my life I've never seen a host care so much about a client who spends less than $100 a month.
And yes...i got google's reconsideration in less than 24 hours.
Hostwinds has won my business for life. Bravo Peter, Scott and the rest of the team.
This is an unsolicited, unpaid testimonial from me about the team at hostwinds. I have no affiliation with them nor am i posting an affiliate link...
Met the Hostwinds team last fall when I was speaking at the ungagged BHW conference. signed up for a few of their small plans for some of I sites and forgot about it.
Fast forward a few months and I have a very important client with Hostgator that had their website hacked probably through some vulnerability in an SEO plug-in that I had used.
Attempted to fix it by reinstalling WordPress, and thought got it done. Long story short over the next few weeks I had repeated problems with this hack popping up, it would redirect users to some e-commerce website, And added fake content to the client site. Even google marked it as "This site may be hacked" in the SERPS. It was getting wildly out of hand and the client was calling almost daily.
Hostgator, who was hosting the website at the time, Seemed to not give a shit one way or the other what happened. They asked me to fill out support tickets that they answered 48 hours later, with some half assed attempt at fixing it while giving me bullshit excuses about how they have to escalate to a higher level.
That's what I called Hostwinds. I gave him the credentials, they copied over the entire cPanel. then Scott, a customer service rep at Hostwinds, sat on skype with me for 8 and a half hours cleaning every last remnant of glitch, error and virus out of the site. Ran multiple scans and even gave me the text to send google for the reconsideration request.
I shit you not, from 1:15pm EST to 9:40pm this poor bastard sat there updating me every few minutes on what he was doing.
In my life I've never seen a host care so much about a client who spends less than $100 a month.
And yes...i got google's reconsideration in less than 24 hours.
Hostwinds has won my business for life. Bravo Peter, Scott and the rest of the team.
sirmattheww
Junior Member
- Mar 16, 2013
- 152
- 67
Hi! I have a problem using your cpanel.. I am trying to exchange one of the websites I am hosting on your site with a new one that I already bought but I do not find any option regarding this manner.
Is there any way I can do that?
Thanks,
M
Is there any way I can do that?
Thanks,
M
Last edited:
- May 17, 2010
- 799
- 577
sirmattheww
Junior Member
- Mar 16, 2013
- 152
- 67
Did that. Thank you for your quick response!
M
M
- May 17, 2010
- 799
- 577
- Status