I ordered and got an email a few days later saying the work was done. I have seen some movement in my keywords, but since it's only been a couple days, it's hard to say what was the direct cause of the movement. This money site is on page 2 for the main keywords, in a low search volume but high competition industry with deeply entrenched competitors. I never expect miracles from any service at this point, but it all adds up.
Since there are no reports provided, I can't check the links/sites/articles for quality. That's the obvious downside for increased security and secrecy. So it comes down to trust.
I will check Google WMT to see if new links show up, and try to guess if they are from this service. But WMT doesn't show new links immediately.
So this is sort of a touch-feely kind of thing.
The communication was great, which does instill confidence.
I know torched says he tried hard to keep his network secret, hence no reports, but I would like to eventually find out which sites/links I got, so I can check the quality of them.
Good luck with your sales and good luck to your other customers.