I think you may have missed my overall point. How were the leads generated? For this example lets just say they were generated by the phone and he emailed you the interested people. Right there that is flawed, they should be hot transferred, meaning they say yes, they are transferred to you on your phone, or you are connected to their dialer. Did you write the script? Did you test the script? Did you listen to the calls to see how the agents sound? This could be the reason why it did not work. Ofcourse if it was a press 1 campaign or Robo then you get what you got.
Leads are only as good as the method and the provider. IF the provider did not give you a sample or refund, then you also got what you paid for.
But again, I really don't care about anyone's sob stories. I was wondering what a solid Lead is worth? Also, what a commission would be worth on a sale?