just a heads up to anyone using godaddy, they have completely stopped all email and ticket support recently, if u send them an email, u will get an auto responder message saying:
their support page just has help articles (that are mostly useless), that means unless u want to make long distance phone calls, there is no other way to contact them or get issues resolved.
that, along with the cancellation of all renewal coupons just seems to me like they have a new business agenda and customers (loyal) are not really a part of that.
in my situation, i was transferring some domains away from them (they're pricing is just not competitive anymore without their coupons) and had some domains with privacy set on them, instead of the transfer going through, they rejected it, stating it was
hopefully this can save others some headaches and bottom line is, stay away from godaddy if u can, if u are moving, plan ahead to make sure if u have problems u have time to some how sort it out with ur new registrar and u wont end up having ur domain expired and losing money - and make sure u switch off privacy settings before doing any transfers
their support page just has help articles (that are mostly useless), that means unless u want to make long distance phone calls, there is no other way to contact them or get issues resolved.
that, along with the cancellation of all renewal coupons just seems to me like they have a new business agenda and customers (loyal) are not really a part of that.
in my situation, i was transferring some domains away from them (they're pricing is just not competitive anymore without their coupons) and had some domains with privacy set on them, instead of the transfer going through, they rejected it, stating it was
despite the administrative contact having already authorized it. in this case they are falsely acting as if they are the administrative contact (through their whois privacy option) and overriding the authorization. then if u try to contact them, there is no way to do so! seems like a unprofessional attempt to make it more difficult to move away from them, especially with the timing of the cancellation of coupons corresponding to the ceasing of what i would consider basic customer support for any online business (email).
hopefully this can save others some headaches and bottom line is, stay away from godaddy if u can, if u are moving, plan ahead to make sure if u have problems u have time to some how sort it out with ur new registrar and u wont end up having ur domain expired and losing money - and make sure u switch off privacy settings before doing any transfers
