Permanently Closed Marketplace Sales Thread

[p3rso]

thank u Vincent Royant for ur answer the web proxy is for personal uses and seo tools and it is developped with php thanks i will order 1

 

[thejesus]

Just ordered, hoping this goes well and I may upgrade.

Order Number: 3028265884

 

[knopper]

Hey Buddy,

Just ordered Level4 - Invoice 205714 [Paid]

Your Order Number is: 3234509426

 

[tekism]

Just ordered Level 3, Invoice #205715

 

[HostStage]

thank u Vincent Royant for ur answer the web proxy is for personal uses and seo tools and it is developped with php thanks i will order 1

You are very much welcome. It was my pleasure!

Just ordered, hoping this goes well and I may upgrade.

Order Number: 3028265884

Thank you very much for your order! You should have received your login details already. Let me know if I can further assist you to optimize your user experience.

Hey Buddy,

Just ordered Level4 - Invoice 205714 [Paid]

Your Order Number is: 3234509426

Your VPS has been also successfully delivered, you should have received your login details as well. I remain at your entire disposal, if you need anything.

Just ordered Level 3, Invoice #205715

Thank you for your order.
Your order is pending and will be delivered shortly, you shall expect your login detail within a couple of hours.

 

[Magicodar]

I want a lifetime recurring discount..

 

[Internet-Marketer]

OP sending you a PM regarding recurring payment.

Thanks.

 

[Internet-Marketer]

My Ticket #818935, please kindly respond to it.

Thanks.

 

[ArmineZ]

For 3 days now I've gotten some huge downtime. What's up with this? I don't want to change hosting but if this continues I will have to.

 

[SerpEvil]

seo tools ready mean u allow us to install seo tools or it comes with some tools already installed?

 

[xshadowx]

same problem, a huge downtime in shared plan ....disapointing and support is slow a bit

 

[deetox]

Same issue here, was down yesterday for a couple of hours and it's down again today.
Apparently the issue is related to a DDoS attack and they are working on containing the issue.
That was their response when I opened a support ticket yesterday. I hope they fix this ASAP.

 

[Internet-Marketer]

OP can you response my ticket?

Ticket #428124

I am still waiting for your reply and I also ping you on skype but didn't get any answer from you.

Why you have deleted my this Ticket #818935?

I hope this time you will reply me as soon as possible.

 

[michael8t6]

Down time is getting really annoying now guys. What's happened? you used to be so good, starting to think about moving some where else. I've sent in a ticket and still had no response.

 

[ArmineZ]

I can't handle the downtime anymore. I'm losing lots of money so I'm switching to Hostwinds.

 

[HostStage]

While we have communicated as fast as possible on the today events through supports ticket, here are the full details of the situation :

It started on Thursday with a DDoS attack on the concerned shared server. We have worked countlessly to contain this attack without affecting too much the uptime which was almost successful.

It became stronger yesterday night with more connections and it was harder to contain but the server took the load and keep serving the pages of your websites.

We worked all night over the issue and this morning it became even worse and the server wasn't able to serve the pages as it was completly saturated ( a 1900 load average was recorded for those who are aware of what it represents VS 1.2 to 6 regularly)

We kept working on banning the IPs while we started a transfer of a few websites to spread the load over several servers until we noticed that the RAID array start to fail with a greater disk access.

We stopped all the services of the server to only use the disks to transfer of the data and we have deployed a new server to transfer all the accounts to, which is still currently on going.

It would take another 6 to 12 hours maximum for all the accounts to be up and running. And another 24 hours for all the cPanel features to be enabled (clamav, softaculous, rvsitebuilder.... )

Now, it remains easy to always blame external events and deny any liability. Of course, we aren't pushing people to DDoS attack servers but the deploying a protection was in my mind over the last months and i haven't been able to choose the perfect way to go to protect our whole network. The issues is the a perfect protection doesn't exist, the cost becomes quickly huge. Changes will be made though.

Otherwise, if you open a support ticket, we will issue a one month credit for this long downtime, no question asked. It is the least we can do.

 

[Magicodar]

Oh... I almost wanted to buy hoststage... now I'm considering..

 

[michael8t6]

While we have communicated as fast as possible on the today events through supports ticket, here are the full details of the situation :

It started on Thursday with a DDoS attack on the concerned shared server. We have worked countlessly to contain this attack without affecting too much the uptime which was almost successful.

It became stronger yesterday night with more connections and it was harder to contain but the server took the load and keep serving the pages of your websites.

We worked all night over the issue and this morning it became even worse and the server wasn't able to serve the pages as it was completly saturated ( a 1900 load average was recorded for those who are aware of what it represents VS 1.2 to 6 regularly)

We kept working on banning the IPs while we started a transfer of a few websites to spread the load over several servers until we noticed that the RAID array start to fail with a greater disk access.

We stopped all the services of the server to only use the disks to transfer of the data and we have deployed a new server to transfer all the accounts to, which is still currently on going.

It would take another 6 to 12 hours maximum for all the accounts to be up and running. And another 24 hours for all the cPanel features to be enabled (clamav, softaculous, rvsitebuilder.... )

Now, it remains easy to always blame external events and deny any liability. Of course, we aren't pushing people to DDoS attack servers but the deploying a protection was in my mind over the last months and i haven't been able to choose the perfect way to go to protect our whole network. The issues is the a perfect protection doesn't exist, the cost becomes quickly huge. Changes will be made though.

Otherwise, if you open a support ticket, we will issue a one month credit for this long downtime, no question asked. It is the least we can do.

So what's this mean for our sites? you mention a raid issue... are our sites gonna be corrupted as no offense but one month free hosting isn't going to make up for seo service we paid for going to waste as we will need to completly rebuild the site from scratch meaning google isn't going to be happy at us...

 

[HostStage]

So what's this mean for our sites? you mention a raid issue... are our sites gonna be corrupted as no offense but one month free hosting isn't going to make up for seo service we paid for going to waste as we will need to completly rebuild the site from scratch meaning google isn't going to be happy at us...

Oh no the data aren't at stake at all here. We perform a daily backup of all the accounts. The freshest data remains the one on the server but as far as it is very slow, we restore the backup, and then we rsync them with the freshest ones.
It is a few hours away to be fully back on track.

 

[michael8t6]

Oh no the data aren't at stake at all here. We perform a daily backup of all the accounts. The freshest data remains the one on the server but as far as it is very slow, we restore the backup, and then we rsync them with the freshest ones.
It is a few hours away to be fully back on track.

Good to know, thanks for clarifying.