Permanently Closed Marketplace Sales Thread

[thinktank1]

just placed an order. Hope to have it running soon. thanks

 

[exceeds]

Status of my windows VPS is still pending 58 hours after payment. I sent a ticket enquiring about the delay 12 hours ago and have not received a reply. Anyone else had/having the same problem? Am starting to worry that these guys are not legit or something.

I ended up getting a VPS from another provider. They activated it in just 3 hours..

Invoice #204086

same with me... getting fed up over here..

 

[Jering]

same with me... getting fed up over here..

They did finally reply saying that they have had some problems keeping up with demand. They said my VPS would be up at about 72 hours after payment and that my invoice date will be changed to reflect when the VPS is actually activated. Guess it may mean that their product is genuinely good and so they are swamped with requests. They sure haven't done a good job keeping us customers updated though...

 

[HostStage]

Hello,

Thank you all for your patience and understanding. It has been a real challenge to keep up with the unexpected demand! We have faced everything at the same time, short staffed, IP depletion, support requests, servers migration all over a very short time frame.

Finally, we are over the hardest time even though we are still under a little rush to face the demand. That said, we are welcoming a new staff operator for the next 3 months (to be renewed hopefully).

All the orders should have been delivered successfully, and the billing period should have been updated as well for each order exceeding the 24 hours delay.

The current ETA is 24 to 36 hours according to your timing, while support ticket are answered on the fly so far.

We do sincerely apologize for the lack of communication and we are currently working on a system to display an in real time ETA of each orders that should be implemented shortly.

 

[dominicfang]

I cancelled the hosting with this company two months ago. But I just found this company is still keeping charging me. $121 for non-existent service. Very disappointed. Please issue refund.

 

[HostStage]

I cancelled the hosting with this company two months ago. But I just found this company is still keeping charging me. $121 for non-existent service. Very disappointed. Please issue refund.

We can't be liable for your paypal subscription nor the time you took to realize it was on going hence we aren't charging you on purpose.
Please open a support ticket, so the billing staff can check the status of your account and do the appropriate refund.

 

[eddy03]

Hi, Is it allowed to host PTC/GPT site for shared hosting ?

 

[Cdkeystation.net]

ordered. Order Number is: 6393683754.

 

[ice2k6]

Review time.

I ordered a Level 3 VPS about 3 weeks ago and had been using it mostly for ScrapeBox and GSA. So far so good, the internet speed is great and everything worked smooth.

Had some issues with GSA and got my IP blocked due "Forum Spam", support was good and migrate my VPS to a new IP, they also checked GSA settings to see why it happen (nice :thumb.

 

[blackwp]

Just ordered Level 3 today, lane:

 

[jr_sci]

Vincent, reply me on skype or Email. I think my VPS is switched off. I have a shit lot of work to do. Please act fast.

 

[lakerr]

Ordered new vps

Your Order Number is: 1283794062

 

[GoldenWrapper]

Ordered a VPS with 2 extra IPs
Order Number: 5888269612

 

[mike2000]

VPS is not working. Opened a support ticket but haven't heard back. Please attend to this matter ASAP.

 

[testdrive]

Same here.. sent a message through skype and support ticket..

 

[marcin_polska]

Order Number: 8402520178

 

[Shirko]

Very pleased with the service so far...

Thank you bro

 

[johntan555]

very good service and nice server!

 

[CriminalMind]

cool vps

 

[testdrive]

They are having a problem with their datacenter.. Thats what vincent told me in skype. and promised that it would be surely fixed tomorrow.

I will post again if the problem got resolve..