Permanently Closed Marketplace Sales Thread

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Hey OP, I sent you a PM regarding my order... Thanks.

All your PM has been replied.

On a general note, these days BHW doesn't deliver the private message in the email box, therefore, it may take a bit longer for me to be notified of your support request. However, we are instantly aware on our support tickets system. ;)

Up and running all is good.

Thank you for your feedback, i answered to your private message as well.

just bought a level 4, looking forward to use it
Order Number is: 2486405313

Thank you for your order. I confirm we have well received your order and it is currently being processed.
You'll receive an email including your login details as soon as your VPS is ready.
 
Having used the Level 3 VPS for 3 days, I am very happy with the service so far!
I can surely recommend this to all you BHWers looking for a quality VPS.
 
Having used the Level 3 VPS for 3 days, I am very happy with the service so far!
I can surely recommend this to all you BHWers looking for a quality VPS.

Thank you ever so much for the time you took to leave your feedback. I hope it will comply with your expectations on the long run! If you need anything feel free to contact us

hello, my Invoice: #202107.

You should have received your logins details a few hours ago! I hope everything is going well for you
 
I have been using a level 4 Windows VPS for only 24 hours so far and it is by far the best i have ever seen/used. The online Skype support is AMAZING, it is fast and helpful i would recommend this company to anyone !
 
Looks very promising. I have another matter to ask. What are the location or IP of these VPS?
 
Looks very promising. I have another matter to ask. What are the location or IP of these VPS?

Thank you for the interest placed into our services.
To answer your question, our servers are based in Europe, France to be accurate. Therefore, the IP will be shown as from this country.

I have been using a level 4 Windows VPS for only 24 hours so far and it is by far the best i have ever seen/used. The online Skype support is AMAZING, it is fast and helpful i would recommend this company to anyone !


Using level 6 VPS now for few hours.....All i can say it is by far the best VPS service I have used, Lets hope the quality stays high!!!!

Thank you to both of you for the time you took to leave your feedback. You can't imagine how appreciated it is, it keep us motivated to give the best of ourselves.

I remain at your entire disposal for further assistance
 
Thank you for the interest placed into our services.
To answer your question, our servers are based in Europe, France to be accurate. Therefore, the IP will be shown as from this country.
Thanks for your quick reply
 
SYV client cannot connect to SYV server once a while *everyday*. I have to manually restart the client everyday. According to SYV, it may be due to *small downtime* on VPS.

Can you please verify this?

Also, any recommendation to prevent *small downtime*?

Thankyou.
 
Ordered a VPS about 5 hours ago - how much longer until deployed?
 
Ordered a VPS about 5 hours ago - how much longer until deployed?

Hello,

Thank you for your order.
We are, at this moment, processing the orders from 7 to 10 hours ago, therefore, your VPS should be ready within a few hours.

SYV client cannot connect to SYV server once a while *everyday*. I have to manually restart the client everyday. According to SYV, it may be due to *small downtime* on VPS.

Can you please verify this?

Also, any recommendation to prevent *small downtime*?

Thankyou.

Hello,

There is no such thing as little downtime on the node level, of course ;). However, you may face ressources outage which could create the same effect and it would need to be investigated. So, if you could send me a PM including either your email address or your VPS number, we would be able to issue the situation.
 
Hello,
Hello,

There is no such thing as little downtime on the node level, of course ;). However, you may face ressources outage which could create the same effect and it would need to be investigated. So, if you could send me a PM including either your email address or your VPS number, we would be able to issue the situation.

Thanks. I just deleted .Net 4 and revert back to the original state. Looks like there is no problem anymore. Probably it is the lack of RAM. Anyway, I'll keep you inform in case this problem keeps appearing. Thanks alot :)
 
Thanks for fast technical support.

Looks like I've to upgrade the vsp to higher level in order to run both SYV and EV.

Btw, please help me to restart the vsp. It's urgent. I just sent you a pm. Thankyou.
 
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just bought level 2 linux vps let see how it works..
biggrin.png

Hello,

Thank you for your order!
We are currently deploying another 2 nodes in order to set the current pending orders.
It should be ready shortly. You'll receive an email including your login details as soon as your VPS is up and running

[EDIT] I apologize, I misread. Your linux VPS should be already up and running as far as they are deployed instantly. If you need further assistance feel free to let us know about it.

Very good VPS, simple coustomers dashboard but VPS are very nice, stable and preconfigured. THX!

Thank you for your feedback! It is very important to us to know how our customers is feeling about our services.

Giving with the dashboard, you scored here. It is definitly a weakness and we are working on it to bring more options and basically a control panel. A website update is planned but the control panel would be more likely for a next update.

Thanks for fast technical support.

Looks like I've to upgrade the vsp to higher level in order to run both SYV and EV.

Btw, please help me to restart the vsp. It's urgent. I just sent you a pm. Thankyou.

Hello,

I'm unsure if your VPS has been restarted or not. Please prefer opting for support tickets as far as it allows us to track the issue instantly.
Dealing with the upgrade, I would be pleased to offer you a couple of test days to make sure before you pay, that it would solve your issue.
In order to make it happen, mention your BHW username into your support ticket, and we will make it happen for you.
 
Hey guys..thought to share my opinion about this service.... I am Using This Service Provider for almost 5 Months :D Today I ordered another VPS from them . Uptime 100% for me :D Didnt have any downtime with my Vps :D THanks alot for providing such a quality service . As for the internet connection I have 300 MBPS Download and 160mbps Upload :D Very satisfied with it.
 
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