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oh good men - i still didnt get a mail - i added u on skype....
 
The Dutch Server has been successfully restored everyone on that server will have recieved an email, if you didnt not recieve an email but received an email when we did the french restore then please skype me

i was told by hostwind live chat my sites did not transfer correctly. I sent a
support ticket to fix or find out 6 hours ago and still waiting..
Wouldnt it be magic to see them in when i wake. Il go to bed dreaming!
 
Do we need to change our DNS servers to hostwinds or something?
I did not receive any e-mail from them.

So @ExtraWinner, you're not offering webhosting anymore?
 
I was too busy with other projects and I had no idea that my websites are down until i got message from hostwinds today. :) So yeah, this sucks, second time. And the best part is that i had lifetime with bpspace and now i got only 2 months.
I hope everything is going to be OK for all.

All yearly customers will be accommodated anytime soon on new servers. I will fulfill the contract.

Still not clear to me of what to expect. I am lifetime customer but get two months at Hostwind, and what happens next???

Fidler - we will be offering server to all yearly customers anytime soon.

oh good men - i still didnt get a mail - i added u on skype....

I am sure he will reply asap.

Do we need to change our DNS servers to hostwinds or something?
I did not receive any e-mail from them.

So @ExtraWinner, you're not offering webhosting anymore?

Yeah, you need to change them to Hostwinds nameservers. Check your email originally used when creating account with us.

We wont be offering hosting anymore to new or monthly customers. We will only continue contracts with yearly customers.
 
I'm sad to see all of ExtraWinner's clients getting stuck with Hostwinds servers.

While I don't blame ExtraWinner's decision to send his costumers to another hosting provider, he could have chosen a better partner than Hostwinds. :thumpdown

If I were one of the few who got stuck with the awful service of Hostwinds, I'd do my best to cancel and move away as fast as I can.

I couldnt agree more
 
Hmm, received a mail that my hosting account was recovered and moved to Hostwind.
Just completed the action to make new passwords and all but I only see the domains of one sub account, and it is empty without any data. So my main reseller account is NOT recovered. Very confusing...
 
Hmm, received a mail that my hosting account was recovered and moved to Hostwind.
Just completed the action to make new passwords and all but I only see the domains of one sub account, and it is empty without any data. So my main reseller account is NOT recovered. Very confusing...
Same here, changed the nameservers, but no websites... Not sure how this going to work. AdSense profit= $0
 
You restored my whoblog account, but not the cyberiatek account, with the same email. What can i do to access to both account with the same mail?
 
I didn't receive any e-mail from Hostwinds. Is that because I paid for lifetime (yearly?) account?
 
For all those in anticipation and sheer exhaustion of getting back their sites. I confirm from the Dutch server today my sites are live and well on hostwinds transfer.
Do raise a support ticket with hostwinds and speak to live support if once nameservers are set you don't see your sites live.
Only downside is they are not offshore and not a permanent home for me.
 
I am confused: for those that pre-paid for a yearly plan, now we only get 2 months through HostWinds? ...because that's not what I bought.
 
I didn't receive any e-mail from Hostwinds. Is that because I paid for lifetime (yearly?) account?

Yearly customers also get an account on Hostwinds.
You can try to open support ticket with them.

still nothing...

Can you PM me please?

I am confused: for those that pre-paid for a yearly plan, now we only get 2 months through HostWinds? ...because that's not what I bought.

All yearly customers will get what they paid for. This was mentioned multiple times already - we are setting new servers (only for yearly customers as I cannot accept hosting related payments anymore) - but they will be more strict when it comes to spam/mailing.
 
we are setting new servers (only for yearly customers as I cannot accept hosting related payments anymore)

When are the new servers expected to go live? Will the data recovered from the Dutch servers also be transferred to the new servers?
 
Bart, I understand that you are providing 2 months free hosting. Could you please tell me what's in store for those who have paid for the lifetime hosting?
 
Bart, I understand that you are providing 2 months free hosting. Could you please tell me what's in store for those who have paid for the lifetime hosting?

Hi Bart, I have the Same case, I would like to know I also paid for a lifetime plan.
 
server down since dec...ok...didnt get updates yet from the dutch server...ok..I'm deal with it, but I forgot to cancel the preapproved payment at paypal and you charged me with the monthly fee it a bit more than I can accept. At least you should send out a warning email or something about it. I noticed you sent me 2 invoices with paid status, and $0.00 amount.

Why did you charge me in front of these??

I would like to ask a refund immediately. Transaction ID is #5F06232958234883N

Thanks!
 
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