Hey guys, I'm having some serious problems and not sure how to move forward.
I have taken all the feedback on-board. I first downloaded Ad-adware from Lavasoft and Malwarebytes on a non-infected computer. I opened these on my infected computer. On first attempt to install Ad-adware the computer crashed and re-booted, second attempt it installed but a scan picked up nothing.
Malwarebytes just won't open at all when I try to install it. I decided to go into safemode and download it directly. I think I had to turn my computer on about 5 times as in safemode it kept shutting down if I wasn't being active for 1min. I also could not connect to the internet (did select for networking).
Just before I was about to respond I saw the reply above for Rkill, i downloaded this on my non-infected computer but when trying to install (not in safemode anymore) I kept getting error messages that the file couldn't open.
I went to connect to the internet to download directly, but my browsers won't work. I have internet connection but FF won't connect to the internet, IE won't connect to the internet, I have Flock (still) which I use occasionally and Google opens but I can't search or open anything up.
Now my computer is frozen again.
I'm not sure what to do now guys, I am unable to install many of the programs recommended for one reason or another and I can't gain Internet access or run my computer in safemode properly.
Any suggestions?