My computer has a virus - please help!

[appliedscience]

Hey guys,

somewhere along the way I downloaded a virus, I have 'XP Internet Security 2011' popping up every 30 seconds telling me I have severe viruses on my computer, I have about 3 different types of pop-ups coming up every 30seconds or so from; trojan, security risk, privacy warnings, malware found, spyware found and more..

Problem is, I did a full scan with Microsoft Security Essentials and a scan with Avast (free) and kaspersky (free) and all three scans have come up clean, saying I have no threats.

I need to register 'XP Internet Security 2011' for it to take action in removing the threats found, but my comp is so old I don't have a registration key (and if I do I don't know what it is). XP Internet Security 2011 is the only program telling me I have viruses...

Anyone know how I can get them off my computer??

 

[Vivica]

That particular piece of malware is nearly impossible to remove. I ended up reformatting and starting over.

 

[bzy39]

install Malwarebytes, it will remove/clean the fake antivirus 'XP Internet Security 2011'
here the tutorial

http://forums.malwarebytes.org/index.php?showtopic=77963

 

[karibo]

Try spyware doctor. Cleaned some nasty shit on my pc

 

[carnage_100101]

Download malware bytes from a clean computer,Then reboot the infected machine in safe mode.Update MB and do a full scan,Also click run>msconfig and disable anything out of the ordinary.

 

[appliedscience]

If i reformat will I lose everything on my computer (i.e. files, folders, etc)? If I do a backup I will only likely take the malware with it. How do I go about reformatting?

 

[rabbitgirl]

ahh, i know this crazy virus...it changes/modifies the registry in such a way that antiviruses don't detect it! Here, try this:

http://www.lavasoft.com/products/ad_aware_free.php

I hope it allows u 2 install it. If it does, run a full scan with adware. I hope u rid of this annoying virus soon. cheers

 

[rabbitgirl]

If i reformat will I lose everything on my computer (i.e. files, folders, etc)? If I do a backup I will only likely take the malware with it. How do I go about reformatting?

Don't reformat yet (and yes, u will lose everything if u do)....Try following the suggestions of d pple dat have posted (i.e malbyte, adware, safemode booting etc) b4 considering reformating/reinstalling

 

[appliedscience]

wow, thanks for all the replies. I will do the above and follow-up, thanks guys.

 

[download]

Yes, this virus is a bch... one excellent way is to use System restore to see if you can completely restore your computer back to an earlier point, which usually works without any antivirus trouble.

 

[rabbitgirl]

Just went thru bzy39's forum link and the guy seem 2 have similar problem....I'd suggest following that thread link to the dots.

All the best!

 

[Bartman]

dude, i cant believe people are so clueless.
download combofix from bleepingcomputer.com
double click on the red icon.
let it run. do not disturb it under any circumstances.

then your computer will be back to normal.
after that, just to be safe, run malwarebytes.

 

[hawke]

Reboot into "Safemode with networking" ---> install and full scan with malwarebytes ----> reboot into regular windows and install spybot search and destroy and run full scan with that ....

after you've fixed all files it'll probably ask you if you want to run it at the next boot.... select yes and reboot....

in that order... Be patient as this whole process will take 10 + hours.... but your system will be clean

Hope that helps

 

[bertbaby]

If you want to backup boot the computer using a rescue CD such as Hirens Boot CD. The virus will be inactive and you can safely backup your data. Of course, if you got the virus from a bad warez download then the virus is still lurking so scan your backup with Malwarebytes.

I had a ransomware trash my registry so badly the OS was useless and yes I was careless. Learned my lesson. So, if you are in the habit of visiting some bad neighborhoods then think about Ubuntu or using Chrome.

 

[nethead01]

safemode + malwarebytes = problem solved

 

[Sites4u]

Got it the other day just download search and destroy its free you may need to dl it on another pc and add it too a flash drive from there install it and let it run.

If it edits your reg keys and u can't execute exe files you may need to run the search and destroy exe from cmd

 

[hawke]

safemode + malwarebytes = problem solved

A second spyware program is needed to be clean....and spybot is completely free and top quality, I've used it for years on mine and all my clients PC's, also I always run hijackthis on their PC's when I'm done cleaning them....

 

[Monrox]

safemode + malwarebytes = problem solved

safemode + combofix too. Just run them both one after the other with a restart inbetween. The name "XP Internet Security 2011" doesn't mean it's actually from Microsoft tsss.

 

[Sombrero]

I had the same problem 2 days ago. Just download RKill (Google it) and use it to remove that malware.

Forget all the safemode and sh#t!!!

This is the serial: 1147-175591-6550 (for the malware)

Take care dude

 

[hawke]

I had the same problem 2 days ago. Just download RKill (Google it) and use it to remove that malware.

Forget all the safemode and sh#t!!!

This is the serial: 1147-175591-6550 (for the malware)

Take care dude

Might Not be a good Idea to post a serial like that.... just sayin' ....