Well there is no support forum, and I've not had any responses via email, so of course I'm going to turn to the sales thread in the hope of getting some attention.
It's so frustrating, because this guys products have the stroke of true genius, the Blackbox plugin, and his lists, that take a unique approach to avoid totally spammed blogs.
But it's almost unbelievable that someone with such great products seems to be totally ignoring customer support, at least for some people! I've been trying to get in touch for a month now ffs!
He should be making a killing, so can't he hire someone to handle technical and sales support? ...