elocin
Regular Member
- Oct 26, 2010
- 451
- 183
#1, I am not a fan of public call outs but sometimes its the only way to get a message out. With that said.......
Enough is Enough. New Sticky Needed........
Like many who join BHW, they eventually fall in Love with her. As with all forums/websites there are most times a VIP section you have to pay for... I belong to 4 such forums. I am well established in some fields but relatively new to IM'ing full time. I decided to make an investment in my young IM career and finally join VIP. I must say I am disappointed in the entire process here...
Firstly, I paid via MB and after I submitted payment was redirected to BHW home page. No, Thank You page, Email confirmation from BHW, etc. No confirmation or acknowledgment of my payment at all. I thought that was a little weird being Ive never seen that happen before else where. So I made a thread about it asking was that normal etc... No mods replied. A few members suggested I wait a while and some suggested contacting mods via PM...
I PM'ed one Mod with transaction details and never got a reply.
I PM'ed a second Mod and he replied. I then sent him a second PM with transaction details and never got a reply back.
I paid four days ago.
Now, Im not a hasty person or impatient but a little information goes along way.. Since no email from BHW was sent concerning my payment or what to expect I was left completely in the dark. I found one thread talking about jrVIP and the thread author suggested PM'ing him after paying if no upgrade is seen within two hours. I see no other mention or information for members who pay for VIP... Only threads where members are asking what the heck happened after they paid and weren't upgraded...
There NEEDS to be a stickied thread for members to read for cases like mine and they have no idea what the heck is going on. The thread should at the very least say "Upgrades are done manually and will take at least XXX time to take place"......
I understand some things take time but if that is the case the very least one could do is at least have the courtesy to let the person paying their hard earned money know whats going on. I'm not asking for accounts to be upgraded ASAP but at least have some respect and courtesy to your loyal members and answer PM's or make a sticky thread to prevent future PM's....
We understand stuff happens and things take time. But keeping us in the dark is not the way to go about things. Especially, since people are paying for the whole year. The money isn't the issue. Its the principle of the matter. This isnt the way to do business.
.....Let the bashing on me begin..... :/
Enough is Enough. New Sticky Needed........
Like many who join BHW, they eventually fall in Love with her. As with all forums/websites there are most times a VIP section you have to pay for... I belong to 4 such forums. I am well established in some fields but relatively new to IM'ing full time. I decided to make an investment in my young IM career and finally join VIP. I must say I am disappointed in the entire process here...
Firstly, I paid via MB and after I submitted payment was redirected to BHW home page. No, Thank You page, Email confirmation from BHW, etc. No confirmation or acknowledgment of my payment at all. I thought that was a little weird being Ive never seen that happen before else where. So I made a thread about it asking was that normal etc... No mods replied. A few members suggested I wait a while and some suggested contacting mods via PM...
I PM'ed one Mod with transaction details and never got a reply.
I PM'ed a second Mod and he replied. I then sent him a second PM with transaction details and never got a reply back.
I paid four days ago.
Now, Im not a hasty person or impatient but a little information goes along way.. Since no email from BHW was sent concerning my payment or what to expect I was left completely in the dark. I found one thread talking about jrVIP and the thread author suggested PM'ing him after paying if no upgrade is seen within two hours. I see no other mention or information for members who pay for VIP... Only threads where members are asking what the heck happened after they paid and weren't upgraded...
There NEEDS to be a stickied thread for members to read for cases like mine and they have no idea what the heck is going on. The thread should at the very least say "Upgrades are done manually and will take at least XXX time to take place"......
I understand some things take time but if that is the case the very least one could do is at least have the courtesy to let the person paying their hard earned money know whats going on. I'm not asking for accounts to be upgraded ASAP but at least have some respect and courtesy to your loyal members and answer PM's or make a sticky thread to prevent future PM's....
We understand stuff happens and things take time. But keeping us in the dark is not the way to go about things. Especially, since people are paying for the whole year. The money isn't the issue. Its the principle of the matter. This isnt the way to do business.
.....Let the bashing on me begin..... :/
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