7878
BANNED
- Jun 14, 2009
- 1,301
- 8,102
We're not here to censor customer opinions, that's not our job.
I've read through this thread and the OP has happy, repeat customers, and a few who didn't find value in the service. Such is business, sometimes you give it your best and you can't make everyone happy. The question was whether or not jb2008 was actually a customer, which it now appears he was. Without the OP verifying the exact order information with jb2008 there's no way to say that with 100% certainty, and if jb2008 doesn't want to disclose the order details to staff here there isn't much more that can be done. If there's a discrepancy with the work itself beyond dissatisfaction with the service, we have a section for that. But anything above and beyond an honest review or sales related Q&A doesn't belong on a BST thread. Arguing in open forum doesn't help either of you.
I think you guys should communicate directly, solve the problem, and get back to business. If you can't settle this amicably you both know how to contact me.
I've read through this thread and the OP has happy, repeat customers, and a few who didn't find value in the service. Such is business, sometimes you give it your best and you can't make everyone happy. The question was whether or not jb2008 was actually a customer, which it now appears he was. Without the OP verifying the exact order information with jb2008 there's no way to say that with 100% certainty, and if jb2008 doesn't want to disclose the order details to staff here there isn't much more that can be done. If there's a discrepancy with the work itself beyond dissatisfaction with the service, we have a section for that. But anything above and beyond an honest review or sales related Q&A doesn't belong on a BST thread. Arguing in open forum doesn't help either of you.
I think you guys should communicate directly, solve the problem, and get back to business. If you can't settle this amicably you both know how to contact me.