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- Thread starter Virtualine
- Start date
This seems unrealistic and a shallow answer to me.
No estimated time to solve the problem.
I agree.
This needs to be resolved quickly, but they aren’t giving any clear estimated time.
They should provide an ETA so I can properly respond to the situation.
- Mar 10, 2010
- 42,695
- 107,114
Address it here please.
The service came back online for 5 minutes and then went down again; it's been an hour and it hasn't come back.
In total, the service has been offline for more than 4 hours.
Today has been a difficult day.
No timeframe, no backup connection as promised.
For me, they've completely lost credibility.
In total, the service has been offline for more than 4 hours.
Today has been a difficult day.
No timeframe, no backup connection as promised.
For me, they've completely lost credibility.
- Dec 25, 2022
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We are pleased to inform you that today’s incident has been fully resolved.As we mentioned during the outage, this was strictly a technical issue. Many of our customers and partners reached out to understand whether the disruption was legal-related, this situation has compelled us to make this statement.
To make this absolutely clear; Virtualine is not engaged in anything illegal. We are a hosting company operating for nearly five years, supporting freedom of expression and providing infrastructure - not a criminal or malicious entity.
Virtualine operates outside EU, US, and CIS jurisdictions, and all of our servers follow the same operational model.We understand the concern:
“How could a minor physical issue cause hours of downtime for a large infrastructure like Virtualine?”
The answer is simple:
- The last outage of this scale happened in March.
- For the past 9 months, we have not had a single minor interruption.
- Today’s issue was due to a damaged physical cable causing the connection to drop almost every minute.
- Unlike standardized European data centers, we operate our own infrastructure/datacenter, which gives us flexibility but also means physical, on-site issues take more time to resolve.
Following the March incident, we implemented a major upgrade that resolved all software and internal technical matters.
This outage, too, has taught us valuable lessons, and we will be strengthening our physical-layer redundancies accordingly.
A final note
Virtualine is a lawful, transparent, and long-standing company; don't bother yourself with legal concerns. And when it comes to technical issues - whether through one method or another - we solve them. Every time.
Thank you for your patience, trust, and continued support.
- Jul 24, 2009
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Working now. We are also not doing anything which is criminal or malicious activities on our sites. All we do is sell reviews and accounts. We were hosting just fine with a Canadian host for 8 years but now they shut down this side of service so we had to find a new partner due to DMCA and copyright notices for using logos which is utter bullshit.
- Dec 25, 2022
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Network will active in parts, 21 cabinet is already active - please wait like 5-10min to active everything.
- Dec 25, 2022
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Yes, that's correct. We made this announcement only because of concerns raised by some members.
Everything is totally fine <3
- Dec 25, 2022
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We will regain 100% availability in shortly. We are activating everything part by part to prevent any high-load on network.
- Dec 25, 2022
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Over 10.000 VM is active already.
We are working to activate everything in shortly, give us some more minutes.
if any spesific issues please send us DM via BHW.
We are working to activate everything in shortly, give us some more minutes.
if any spesific issues please send us DM via BHW.
markbugyes
Newbie
- Nov 20, 2025
- 1
- 0
Its work and stopped again this is bullshit
same here
- Dec 25, 2022
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Everything will be fine in a few minutes. We can only activate it part by part.
- Jul 24, 2009
- 3,390
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same here
- Dec 25, 2022
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All done. Everything is active.