- Mar 31, 2023
- 997
- 126
Write username pleaseThis caught my eye, may I get test balance?
Write username pleaseThis caught my eye, may I get test balance?
its been more then 11hr but no any changes in the video although they said instant and Lifetime refill worst panel ever
[td]12899[/td][td]2025-06-27 20:25:48[/td][td]https://youtu.be/Q6VtMrhhq3A?si=n-zSuZaLV3R-9zLK[/td] [td]0.612[/td][td]27[/td][td]600[/td][td]YouTube Views [500K] [Instant - 5K/D - R∞][/td][td]In progress[/td][td]600
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Hello,You have created 3 orders and 2 of them have been completed. Not every order is completed immediately. There is an order queue. You are constantly writing to live support. We sent an acceleration request. We told you to wait 24-72 hours, but you are impatient. You don't want to wait. No service is as fast as you want. Because you use the cheapest services. Please create your own services. It will be faster. We gave you $1 test balance and you wasted 12 hours of our time. You are not a bona fide user. Have a good day.
You are definitely not a bona fide user. In 11 hours, you connected to live support 10 times, asked questions and hung up. You did not see the answers we gave and now you are saying this. We responded to you instantly when you first asked for support. Our SMM panel has 24/7 active live support. You cannot see this in other panels. However, our customer representative put you on hold because you disturbed too much.Account Suspended for Asking What Was Promised – Be Careful
I want to share my honest experience with SMMSage.
I placed 3 orders — 2 were completed, and 1 was pending for over 11 hours. The service I selected was labeled as “instant”, with no mention of any delay or 24–72 hour queue in the title or description.
When I reached out to support, instead of solving the issue or updating the ETA, they told me I was being impatient and accused me of not being a “bona fide user.” This was simply for asking about the delay in an "instant" service.
Now, my account has been suspended, even though I was respectful and clearly stated the issue. I used the test balance as intended and gave them feedback. Just being honest isn’t a crime.
If you’re thinking of using this panel:
- Be aware that “instant” doesn’t actually mean instant.
- Don’t expect transparency or support when delays happen.
- You risk getting banned for raising concerns, even politely.
This isn’t just about $1 — it’s about honesty and customer treatment.
Hope this helps others avoid the same issue.
View attachment 454894
You ask a question and end the conversation without waiting for the answer. That's why you don't see the answer. This is malicious user behavior. Our live support is active 24/7. You can't say that we don't respond instantly to your first requests for help. Because you got an instant answer and we helped you, but then you abused it. We have a smm panel where you don't even need to open a ticket. But you are abusing it. Sorry we can't help you any further.Account Suspended for Asking What Was Promised – Be Careful
I want to share my honest experience with SMMSage.
I placed 3 orders — 2 were completed, and 1 was pending for over 11 hours. The service I selected was labeled as “instant”, with no mention of any delay or 24–72 hour queue in the title or description.
When I reached out to support, instead of solving the issue or updating the ETA, they told me I was being impatient and accused me of not being a “bona fide user.” This was simply for asking about the delay in an "instant" service.
Now, my account has been suspended, even though I was respectful and clearly stated the issue. I used the test balance as intended and gave them feedback. Just being honest isn’t a crime.
If you’re thinking of using this panel:
- Be aware that “instant” doesn’t actually mean instant.
- Don’t expect transparency or support when delays happen.
- You risk getting banned for raising concerns, even politely.
This isn’t just about $1 — it’s about honesty and customer treatment.
Hope this helps others avoid the same issue.
View attachment 454894
No one can be expected to wait around endlessly for a response — especially from a panel that advertises 24/7 live support. If I contacted you 10 times in 11 hours, it's because I wasn’t getting timely help. Live support should mean a reply within 5–10 minutes, not vague delays or silence.You ask a question and end the conversation without waiting for the answer. That's why you don't see the answer. This is malicious user behavior. Our live support is active 24/7. You can't say that we don't respond instantly to your first requests for help. Because you got an instant answer and we helped you, but then you abused it. We have a smm panel where you don't even need to open a ticket. But you are abusing it. Sorry we can't help you any further.
In other panels, you can open a ticket and wait 24 hours. Our customer service did not respond because they muted you. Because you have done too much spam. We don't have to send a transcript. It's our choice. You are a malicious customer. Thank you for your comments. Our customers are satisfied with us. Have a good dayNo one can be expected to wait around endlessly for a response — especially from a panel that advertises 24/7 live support. If I contacted you 10 times in 11 hours, it's because I wasn’t getting timely help. Live support should mean a reply within 5–10 minutes, not vague delays or silence.
If your team responds after I close the tab, that’s not my fault — it’s a flaw in your system. A proper live chat should ask for an email before starting, and automatically send any missed replies and transcript to the user. That’s basic functionality. Instead, you blame the user and call it “abuse”? That’s absurd.
I’m here as a real customer, trying to get real support. Accusing me of malicious behavior for asking questions and expecting answers is completely unprofessional. If anything, your approach to support is what’s inappropriate.
Worst panel experience ever. Instead of scolding users, fix your system.
If your support muted me, that only proves my point — instead of solving issues, you silence paying users who are trying to get help. Labeling genuine follow-ups as “spam” is a poor excuse for a broken support process.In other panels, you can open a ticket and wait 24 hours. Our customer service did not respond because they muted you. Because you have done too much spam. We don't have to send a transcript. It's our choice. You are a malicious customer. Thank you for your comments. Our customers are satisfied with us. Have a good day
Added your test balanceWould it be possible to get a test balance? My ID is bishara
You’ve got me curious! Can I get test balance, please!
Dont use please. We not need customers like you. Thank you <3If your support muted me, that only proves my point — instead of solving issues, you silence paying users who are trying to get help. Labeling genuine follow-ups as “spam” is a poor excuse for a broken support process.
Other panels do let users open tickets and wait, yes — but the key difference is they communicate clearly, send transcripts, and don't lash out at customers. Saying “we don’t have to” send transcripts just shows how little you value user experience or transparency.
Calling me a “malicious customer” just because I expected functional support is unprofessional. If you truly believed your customers were satisfied, you wouldn't need to respond defensively. You’d address the root problem: slow replies, no follow-up, and no accountability.
Thanks for confirming everything wrong with your system.
This is the last time I use this panel — completely unfit for serious users.
I don’t want to use a panel that treats customers like this. Keep your fake promises and rude attitude. I’m done.Dont use please. We not need customers like you. Thank you <3![]()