Gymthreads
Junior Member
- Sep 12, 2014
- 199
- 39
Hey everyone,
I'm having a hard time with Facebook and advertising and seems impossible to speak to anyone to get my issue resolved.
Earlier this year I got the message "Your advertising access is restricted. You’re no longer allowed to advertise across Facebook’s apps and services. You can’t run ads, manage advertising assets, create ad accounts or create business portfolios."
I'm not entirely sure why I was restricted but this is the message I see; "Why this happened . It looks like your user doesn't follow our Advertising Policies affecting business assets. Reasons may include:Trying to bypass our ad review processParticipating in fraudulent behaviorAssociating with untrustworthy accountsAbout Meta's rulesRestrictions help create a safe community and empower meaningful connections across Meta." The only thing I can think of was I was running an ad, advertising my poker facebook page, where they thought I was advertising gambling which wasn't the case. I even spoke to live chat and they told me what wording to use and change so that my ad would be approved. Now I find that I'm restricted and I can't run anymore ads. Now, of course, I can't create a new live chat case to even talk to anyone about it and haven't figured out how to get around this.
What are my options? I'm assuming create a new Business Manager account or something along those lines?
I tried doing that the other day and got denied trying to create a new one, when submitting the request I got a message to say that I'm unable to create account as my advertising access is restricted.
Any help is appreciated.
Thanks!
I'm having a hard time with Facebook and advertising and seems impossible to speak to anyone to get my issue resolved.
Earlier this year I got the message "Your advertising access is restricted. You’re no longer allowed to advertise across Facebook’s apps and services. You can’t run ads, manage advertising assets, create ad accounts or create business portfolios."
I'm not entirely sure why I was restricted but this is the message I see; "Why this happened . It looks like your user doesn't follow our Advertising Policies affecting business assets. Reasons may include:Trying to bypass our ad review processParticipating in fraudulent behaviorAssociating with untrustworthy accountsAbout Meta's rulesRestrictions help create a safe community and empower meaningful connections across Meta." The only thing I can think of was I was running an ad, advertising my poker facebook page, where they thought I was advertising gambling which wasn't the case. I even spoke to live chat and they told me what wording to use and change so that my ad would be approved. Now I find that I'm restricted and I can't run anymore ads. Now, of course, I can't create a new live chat case to even talk to anyone about it and haven't figured out how to get around this.
What are my options? I'm assuming create a new Business Manager account or something along those lines?
I tried doing that the other day and got denied trying to create a new one, when submitting the request I got a message to say that I'm unable to create account as my advertising access is restricted.
Any help is appreciated.
Thanks!