Hi guys,
As experts in this area, I would value your opinion on our situation.
We're running ads for VPS [Virtual Private Server], but the thing is, the product is used for traders meaning it's a Forex VPS, but no different than a regular VPS.
We've had ads running for multiple years without issues, we're a verified advertiser, managed to get an exemption for financial services verification, had a good standing history, we're on a credit line, so everything Google requires we did.
Out of the blue, our 2 ad accounts were flagged last week and all campaigns were disapproved. After submitting the automated appeal (failed), I raised an appeal for a manual review and only confirmed that the campaigns should stay disapproved with the policy - "Complex Speculative Financial Products". Their tech team said that we should: I quote -
"If you don't tend to promote complex speculative financial products, please kindly edit/ remove the ads in order to comply with our policies. Once you have edited and saved the ads, it will be sent to us for review automatically. "
I tried explaining so many times that we're a tech company and not related to complex speculative financial products but ultimately they don't care.
What I want to do is create a safe version of our home page and avoid anything related to Forex or Brokers.
Do you think this will help us get our ads running again or it won't help as Google will review the whole website regardless that we created a safe LP?
What is your opinion?
As experts in this area, I would value your opinion on our situation.
We're running ads for VPS [Virtual Private Server], but the thing is, the product is used for traders meaning it's a Forex VPS, but no different than a regular VPS.
We've had ads running for multiple years without issues, we're a verified advertiser, managed to get an exemption for financial services verification, had a good standing history, we're on a credit line, so everything Google requires we did.
Out of the blue, our 2 ad accounts were flagged last week and all campaigns were disapproved. After submitting the automated appeal (failed), I raised an appeal for a manual review and only confirmed that the campaigns should stay disapproved with the policy - "Complex Speculative Financial Products". Their tech team said that we should: I quote -
"If you don't tend to promote complex speculative financial products, please kindly edit/ remove the ads in order to comply with our policies. Once you have edited and saved the ads, it will be sent to us for review automatically. "
I tried explaining so many times that we're a tech company and not related to complex speculative financial products but ultimately they don't care.
What I want to do is create a safe version of our home page and avoid anything related to Forex or Brokers.
Do you think this will help us get our ads running again or it won't help as Google will review the whole website regardless that we created a safe LP?
What is your opinion?