Need Crypto Experts Opinion: Zebpay.com: Scam, Fraud or Usual?

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yalang

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So I accepted payments from a client over Crypto, and the client needed some blog articles done.

The estimated amount was $704, which worked out to be around 0.011 BTC.

He had it transferred around noon yesterday, and I kept on checking for hours together and nothing showed ups on my Zebpay.com crypto wallet.

After 8 hours, I got back to the client again, saying the payment is still stuck, as I received no confirmation on the Zebpay.com crypto wallet.

Now, I had given him my wallet address which can be found here:

35b6wqLPownKvFfzzGgpq5AhPL6aynuM4D

He promptly responded, saying the funds were transferred.

I checked on the blockchain, and it showed some transaction in progress but I received nothing.

I rechecked my Zebpay.com wallet, and I received nothing.

Later in the day ( almost 10 hours from the transaction being made), when I got back again to the client saying I received nothing on the wallet, he said the transaction is processed, and I looked up on the blockchain and found the transaction being completed-- and my wallet showing balances of .011 BTC!

However, the Zebpay.com wallet showed the transaction still in progress.

And today morning, I looked up the blockchain with the wallet info and I found that the transaction has been completed, and another transaction of outward remittance has also taken place, but my Zebpay wallet shows zero BTC even now with the inward transaction still "in progress"

I'm not an expert in Crypto but this is a "catch 22" situation in which I don't know what to tell the client, and how to process the order because I have not received any funds, and the client from his end has paid.

My other question, and the most important ones are:

1) The wallet shows two transactions on the wallet ( One incoming and one outgoing with different fees of transaction), whereas the Zebpay.com wallet info shows " Under process inward transaction" { and no mention of it getting processed, or any mention of outward transaction}

2) Why different fees for such transactions-- Inward and Outward-- on the wallet as reported on blockchain? ( which is unreported on Zebpay.com)

Am I being scammed by Zebpay.com?

Or is anyone hacking my account and siphoning off the funds without my knowledge?

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full
 
This happened with me too. You need to open a support ticket on the Zebpay app That resolved it for me.
 
This happened with me too. You need to open a support ticket on the Zebpay app That resolved it for me.

I did it 3 times since yesterday, and no response has come my way from Zebpay.com

What should I do now? Keep on waiting? The BTC pricing has dropped since the payment was made some 24 hours back!

And I cannot even start on the order, although I have committed a deadline to the client before accepting the payment.
 
This happened with me too. You need to open a support ticket on the Zebpay app That resolved it for me.
How long did it take for the support to answer? It has been 36 hours, and I still have the transaction showing as " confirmation awaited" whereas the blockchain shows 2 confirmation on the wallet---- one inward and one outward of the same amount!
 
@Raul78, to the contrary they came through today, albeit late. So I would not say "SCAM" but a little short staffed on customer care which needs improving.

@Echo, please have this thread locked up as it served its purpose. Thank you all.
 
Personally, I wanna say they have frozen tons of accounts many of my clients faced problems with Zebpay and still freeze and do not release coins to them

That's just sad... Unfortunately, there are too many fraudsters in the Crypto world, waaay too many.
 
I just checked their reviews online and I have to say it's not looking good.

This is just from TrustPilot, there are tons of other complaints.

Personally, I wanna say they have frozen tons of accounts many of my clients faced problems with Zebpay and still freeze and do not release coins to them

https://www.trustpilot.com/review/www.zebpay.com

I was wary of it too, to be honest. I had to even press some charges with the cyber crime for them to take it up seriously. That said, they came through in the end. And I think that's what matters for me for now.

Whether I will use them in the future? I have to think it through.
 
I was oldest client of zebpay. In the past they provide call support but now they won't provide call support.
I also lost $120 in USDT 4 years ago. I raised ticket many times but they don't answer. Finally they didn't pay and I closed the account and switch to Binance.

You can also try to complain on official Facebook page. Might be they will reply
 
So I accepted payments from a client over Crypto, and the client needed some blog articles done.

The estimated amount was $704, which worked out to be around 0.011 BTC.

He had it transferred around noon yesterday, and I kept on checking for hours together and nothing showed ups on my Zebpay.com crypto wallet.

After 8 hours, I got back to the client again, saying the payment is still stuck, as I received no confirmation on the Zebpay.com crypto wallet.

Now, I had given him my wallet address which can be found here:

35b6wqLPownKvFfzzGgpq5AhPL6aynuM4D

He promptly responded, saying the funds were transferred.

I checked on the blockchain, and it showed some transaction in progress but I received nothing.

I rechecked my Zebpay.com wallet, and I received nothing.

Later in the day ( almost 10 hours from the transaction being made), when I got back again to the client saying I received nothing on the wallet, he said the transaction is processed, and I looked up on the blockchain and found the transaction being completed-- and my wallet showing balances of .011 BTC!

However, the Zebpay.com wallet showed the transaction still in progress.

And today morning, I looked up the blockchain with the wallet info and I found that the transaction has been completed, and another transaction of outward remittance has also taken place, but my Zebpay wallet shows zero BTC even now with the inward transaction still "in progress"

I'm not an expert in Crypto but this is a "catch 22" situation in which I don't know what to tell the client, and how to process the order because I have not received any funds, and the client from his end has paid.

My other question, and the most important ones are:

1) The wallet shows two transactions on the wallet ( One incoming and one outgoing with different fees of transaction), whereas the Zebpay.com wallet info shows " Under process inward transaction" { and no mention of it getting processed, or any mention of outward transaction}

2) Why different fees for such transactions-- Inward and Outward-- on the wallet as reported on blockchain? ( which is unreported on Zebpay.com)

Am I being scammed by Zebpay.com?

Or is anyone hacking my account and siphoning off the funds without my knowledge?

full




full
If your business is legit then file a police complain $700 is not small amount.
 
Is that a joke or what? In india crypto is like betting no- law no cyber understand what is real crypto mean only see everyone as gambler like betting player ask any indian out here they will agree to me what i am saying
You don't understand what i am wanna say. Cyber cell work differently now day. If he file complain then cyber crime will investigate zebpay.
Zebpay won't provide proof that he has money.
 
The thread is closed as requested by the OP.

@yalang please use the report button to make requests like this instead of tagging Mods.
 
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