I'm not getting a response from Scrapebox support.

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tropical paradise said:
The owner of Scrapebox must have passed away because I have been waiting weeks for my Scrapebox license after sending them crypto on Dec 19 to the address they gave me and still have not received my license nor any reply after sending multiple emails to them regarding the issue. Also their BHW thread has been closed for inactivity.

Anyone know what's going on?

R.I.P.
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I just talked to them like a day ago, lol. They definitely did not die.

Just use the contact form on scrapebox.com


TheMarquis said:
The Official BST looks closed since November 7th 2023. No activity from the owner since April 2023.

On the other hand, I tried to reinstall SB, but this was not possible. So, yeah: I would like some help, too.
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Why wasn't it possible? I mean the 2 most common issues are you put in teh wrong license info or you used up your free transfer for the month. So just make sure you put in the right info. AT any rate they mail you within 24 hours of submitting activation if there is an issue, they tell you what it is. The mail goes to whatever email you entered.




RamChaturvedi said:
My Kaspersky detected a Trojan in scrapebox after activation and deleted the exe when I updated it to latest version V x.x.x.38 recently. Not installing again!

Could be because of the nature of the tool as well. But better be safe than sorry!
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Your choice of course, but Kaspersky has caused issues for many many years with Scrapebox. Scrapebox has well over a million lines of code and its highly complex. Also it uses proxies and multi threaded, which viruses indeed also use, so some security software may not be able to tell teh difference. Its easy though, just submit scrapebox to Ksspersky to have it decompiled and they will see there is no issue.


idealu said:
That's bad news, so we can't reinstall scrapebox anymore?
I got like about 20 scrapebox licenses....
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Sure you can, I know people just installed it recently without issue. There are literally tens of thousands of users that use it daily.
 
loopline said:
Why wasn't it possible? I mean the 2 most common issues are you put in teh wrong license info or you used up your free transfer for the month. So just make sure you put in the right info. AT any rate they mail you within 24 hours of submitting activation if there is an issue, they tell you what it is. The mail goes to whatever email you entered.
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No, it wasn't about the two things above. Tbh, I tried to install it on an win 7 machine, so this may be the problem. Short story: SB wasn't updated for a long time, and when I tried to update it (with the addons and plugins), the install crashed. Tried a few times with the same result. I will try to replicate today and see if it works.
 
TheMarquis said:
No, it wasn't about the two things above. Tbh, I tried to install it on an win 7 machine, so this may be the problem. Short story: SB wasn't updated for a long time, and when I tried to update it (with the addons and plugins), the install crashed. Tried a few times with the same result. I will try to replicate today and see if it works.
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if it shows multiple versions for update, don't choose the newest one, I only managed to turn it on when I upgraded to the older version
 
I used it a few days ago and it seems to be working fine.

I do agree that the response time need some work.
 
Scrapebox is still one of the best SEO tools ever made... i have 2 licenses with them for many years and I almost use the software daily . I recently purchased the Serp Tracker premium tool...it was activated in less than 24 hours...so .. owners are alive lol
 
loopline said:
Hopefully you got it sorted, but maybe you need the .39 beta 4 version. In .37 there was some bugs with updating, or maybe it was .38, I don't remember, I think .38 actually. I think it was fixed on the server side, but anyone on all my servers I only run the latest beta now days and have since they started offering it and have had zero issues. I have had people report stuff with .38 having this or that, but there are multiple betas that fixed some of that.

anyway
You can download scrapebox from here:
http://www.scrapebox.com/payment-received

Unzip it to a folder on your desktop or in your documents folder.


Alternatively if the above link does not work for some reason, you can always download the latest version, including beta versions, directly from here:
https://ssdnet.biz/
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Solved! Thank you so much for the support, @loopline. The best, as usual!!
 
loopline said:
I just talked to them like a day ago, lol. They definitely did not die.

Just use the contact form on scrapebox.com
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I contacted them (again) through the contact form and have finally received my license after 5+ weeks of waiting. One can order Scrapebox with crypto but unfortunately you may be waiting awhile for your license if they don't reply. Try at your own risk. Thanks loopline for your reply.
 
everytime I tried using scrapebox in the past I gave up tue to bugs. Just either always used a different tool, or just coded a script. Im surprised its still considered by many as the swiss knife of SEO.
 
tropical paradise said:
I contacted them (again) through the contact form and have finally received my license after 5+ weeks of waiting. One can order Scrapebox with crypto but unfortunately you may be waiting awhile for your license if they don't reply. Try at your own risk. Thanks loopline for your reply.
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Glad you got it sorted!
 
I just placed an order for this and came here and saw this thread.

My first reaction was.. 'well that's $77 I am never seeing again :( '
 
GrantsKing said:
I just placed an order for this and came here and saw this thread.

My first reaction was.. 'well that's $77 I am never seeing again :( '
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AmazingParty said:
did you get your license?
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Scraping is a great amd solid tool. You guys wont regret and they update and adding features few times a month. Even i rarely use it as i dont scrape myself i still use for checking things like indexing deduping etc
 
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