I demand an immediate refund for order #491805 to my TRC address, as specified in the support ticket I submitted on your website. It has been over a week since I made the purchase, and the service is still not operational. While I appreciate your usual prompt responses, it is disheartening to experience a lack of communication when requesting a refund.
I insist that you adhere to the commitment stated on your website: "We test all of our servers on a daily basis and strive to deliver everything as promised and on time." Clearly, this has not been the case with my order. I have waited long enough, and I will not tolerate the inclusion of non-functional services on your platform.
My username is imgunawan212, and the support ticket with all necessary details has been submitted through your website. I expect a swift resolution to this matter and the immediate processing of my refund.
Your prompt attention to this issue is imperative, as any further delay will only escalate my dissatisfaction with your service.
Regards,