[AWS] - "Action Required: AWS Account On Hold"

[Terle]

I created a new AWS Free tier account just 2 days ago. The account is verified by VCC($1 was deducted) and phone number through SMS code. I didn't create any instance. But today I received an email with title "Action Required: AWS Account On Hold". What should I do now?

Email content:

Greetings from Amazon Web Services,

We were unable to validate important details about your Amazon Web Services (AWS) account so your account has been placed on hold pending additional verification. At this time, we need you to confirm your address information so we can remove the hold.

If you do not respond within 5 days of this email (by Friday, March 12, 2021), your AWS account will be suspended and you will no longer be able to access AWS services. In certain situations, AWS reserves the right to expedite suspension of your account.

At your earliest convenience, please send us a copy of a current bill (utility bill, phone bill or similar), showing your name and address. If the owner of the payment method is different from the AWS account holder, please provide current bills for both.

IMPORTANT: When you send us your information, please include your email address so we are able to process your fax as soon as possible. We can be reached via secure fax line at +1-206-922-5831 and 866-437-9072.

Once you have sent the requested documents via fax, please contact us at [email protected] and include the following details:

-     The billing address and phone number of the payment method on the AWS account
-     The billing phone number of the payment method on the AWS account
-     Business name and phone number (if applicable)
-     The URL for your website (if applicable)
-     A contact phone number where you can be reached for additional information
-     Your reasons for using Amazon Web Services

We apologize for any inconvenience this may have caused you and appreciate your patience with our security measures.

Thank you for your immediate attention to this matter.

Sincerely,

Amazon Web Services

How do I resolve this issue?
Shall I create new account with the same VCC?
How do I avoid this in future?

 

[medialounge]

Either the vcc or phone number has been used before

That's why its not good to use online service to verify aws ..
Online phone verification service will only work when they are fresh

Just create another account

 

[Terle]

Either the vcc or phone number has been used before

That's why its not good to use online service to verify aws ..
Online phone verification service will only work when they are fresh

Just create another account

I had used public sms verification number. I will be using pva service to verify new accounts from now on.

 

[Terle]

Either the vcc or phone number has been used before

That's why its not good to use online service to verify aws ..
Online phone verification service will only work when they are fresh

Just create another account

My second account was put on hold too. What am I doing wrong?

 

[medialounge]

My second account was put on hold too. What am I doing wrong?

Do you buy vcc or you make yourself

 

[Terle]

Do you buy vcc or you make yourself

Bought VCC with $10 balance in it.

 

[medialounge]

I have no solution

Most aws account suspension issues especially before usage is due to the phone number used or vcc

 

[Terle]

I have no solution

Most aws account suspension issues especially before usage is due to the phone number used or vcc

From where do you source your VCC?

 

[cash4auto]

Browser? ip? maybe use vps with proxy. one account per instance per browser one firefox one chrome

 

[LilMosey]

Did you ever found the solution?

 

[Terle]

Did you ever found the solution?

Not yet. Are you facing the same issue?

 

[waraccounts]

i create almost 150 account last few week i get 30% suspended rate, I think its for payment and address problem.

 

[LilMosey]

Not yet. Are you facing the same issue?

Not me but my sellers does get that issue for a specific service on AWS. They require documents to be sent. Was just wondering if you figured out a way around. I have a feeling it has to do something with card bins.

i create almost 150 account last few week i get 30% suspended rate, I think its for payment and address problem.

What kind of AWS services are you able to deploy with these accounts? You dont get "Your account is pending verification." when trying to deploy services such as "Interactive Video service"?

 

[Terle]

Not me but my sellers does get that issue for a specific service on AWS. They require documents to be sent. Was just wondering if you figured out a way around. I have a feeling it has to do something with card bins.


What kind of AWS services are you able to deploy with these accounts? You dont get "Your account is pending verification." when trying to deploy services such as "Interactive Video service"?

Needs a strong VCC and IP quality I suppose.

 

[LilMosey]

Needs a strong VCC and IP quality I suppose.

 

[Terle]

As I wrote here my another account went in hold.
WTF is happening!

 

[baldeepo]

I also tried to create an account with residential IP and got the same msg action required, the account on hold. I used my own created VCC.

 

[deal with it]

its Tata bye bye message.

i dont bother after I get this message, the account is dead for me.

Might work submitting docs and all if its all real. Doctored ones dont work.

you are getting this from a guy who has tried everything to bypass this.

 

[Terle]

its Tata bye bye message.

i dont bother after I get this message, the account is dead for me.

Might work submitting docs and all if its all real. Doctored ones dont work.

you are getting this from a guy who has tried everything to bypass this.

I have created a new account with better quality IP. Do you have any tips for avoiding this in future?

 

[Qoins]

I create like 20-30 AWS a day, Used to be easier earlier. Since about last 10 days about 80% of my AWS get banned. Initially had 80-90% survival rate. All my Numbers are Unique and VCC too. Still Can't figure out why, I am just assuming its more depending on the IP side of things now.