blackbunnymagic
Newbie
- May 3, 2014
- 3
- 0
As you should know, if the service does not perform as described, we 100% refund. So if there is an issue with your order, open a ticket and inform the suport team. They will refund ANYTHING that does not work as described as sometimes issues happen that are not in our hands.
If the service does not work the first time, try it again after the refund. If it does not work the 2nd time, let me know and I can fix the issue as we have in-house services.
Why not just fix it the first time round? Do you have any idea how annoying it is to have to order the same thing multiple times because YOUR PRODUCT IS BROKEN? Do you not perform regular tests or have a built in tool to tell you when something is down?
Unbelievable.
About Facebook custom and IG custom comments being broken, please PM me a order ID so I can take a look. Have not heard about any issues here.
Check your tickets, I made two tickets about this issue.
Very broken English for support. We cannot provide english first language support because americans like to work for $25+/hour which is way to edpensive. We are doing our best to work with what we have and continue to provide fast responses. If you know anyone who works for $5/hour 24 hours a day 7 days a week and first language english, please let me know! If you dont like dealing with them, deal with me and PM me.
We do not ban accounts unless terms have been broken. What is the username on SMMnet and I can check for you.
I can't PM you. Not enough posts here.
Your support is awful, incoherent. Did not understand what they were asking me or saying, utterly useless.
Your panel is several magnitudes higher in price than your competitors, yet they provide better CS and don't have services which are broken and need debugging by customers. I'm not fixing your service, put more effort in.