Status
Not open for further replies.
The support sounds Indian and is extremely unhelpful with bad english. Kelsey is the only one in the live chat and she takes 30 mins + to reply each message and she is never helpful. Once told me she’d send an invoice for paypal and 2 weeks later, no invoice....

I just realized you also augmented prices from $15 to $23 on the 5k likes, it was $15 just two days ago. The followers are $1 dollar more aswell, just wondering what that may be for.
 
OMG you are so right with this
"Hello, I have forwarded your concern to the marketing department, the problem should be fixed within 0-12 hours,
Thank you" i'm so flipped when i saw this reply, then they drag another 24 hours then ask again they cancel it. I have lost so many client because of this

I get the exact same. worst is with instagram stories, they drag it out purposefully and then say you're wrong. the amount of money i've lost on this and clients i've lost because of this.

In addition I've ordered instant likes which claims 5000 per day. 4 days later, the order still says processing and it's still delivering and only 50% of the likes have been delivered.
 
I saw a review where you added your own instagram account carlton.bynum.official, claims to have gone from 183 followers to 197k... just checked the account to see if it was real but I see it at 39.9k... massive followers drop??? o_O:confused:
 
Hello, I am looking for a service that can provide me youtube views from mobile devices in small quantities (for example, a minimum 100 views) per order, because I'm a reseller. Does your service provide what I need?
 
You guys seem to really drag refunds for days, been waiting on it and all I’ve been told repeated was that my message has been forwarded and I WILL get a reply in 0-2 hours, usually had to wait 12 hours or more per reply after that and I’m kinda sick of waiting.
 
Hi bro, I am looking for a good service for standing orders, can I get a copy
I don’t have a big rating yet, but I hope for a copy:weep:
Username: lunaticstud
thanks!;)
 
Look at the pics I have attached.
This is how conversation ticket will look like with their support.
Not only they providing service that does not work, they have also raised prices between 50% and 100%, and still its not work and they dont refund my money.

FRAUD ! ! !
 

Attachments

  • Screenshot_20191105-064446_Chrome.jpg
    Screenshot_20191105-064446_Chrome.jpg
    416.9 KB · Views: 70
  • Screenshot_20191105-064504_Chrome.jpg
    Screenshot_20191105-064504_Chrome.jpg
    509.6 KB · Views: 70
Avoid this seller.

I deposited $20, tested some services. At least half of which took 24+ hours to start and I had to submit a ticket to even make that happen.

Many of these did not complete, I was refunded for these but why have services that don't work?

The custom comments on facebook and instagram are both broken, this was what i signed up for. No comments were posted at all, I again asked for a refund.

I asked via support what was going on and got an answer in very broken English, which was annoying as earlier in this thread @SMMnet said he would not outsource the customer support which is why I wanted to use him for the project so that I get good service if something goes wrong.

After complaining about this SMMNet then banned my account and refunded me, the refund took nearly a week.

Very poor overall.
 
Avoid this seller.

I deposited $20, tested some services. At least half of which took 24+ hours to start and I had to submit a ticket to even make that happen.

Many of these did not complete, I was refunded for these but why have services that don't work?

The custom comments on facebook and instagram are both broken, this was what i signed up for. No comments were posted at all, I again asked for a refund.

I asked via support what was going on and got an answer in very broken English, which was annoying as earlier in this thread @SMMnet said he would not outsource the customer support which is why I wanted to use him for the project so that I get good service if something goes wrong.

After complaining about this SMMNet then banned my account and refunded me, the refund took nearly a week.

Very poor overall.

As you should know, if the service does not perform as described, we 100% refund. So if there is an issue with your order, open a ticket and inform the suport team. They will refund ANYTHING that does not work as described as sometimes issues happen that are not in our hands.

If the service does not work the first time, try it again after the refund. If it does not work the 2nd time, let me know and I can fix the issue as we have in-house services.

About Facebook custom and IG custom comments being broken, please PM me a order ID so I can take a look. Have not heard about any issues here.

Very broken English for support. We cannot provide english first language support because americans like to work for $25+/hour which is way to edpensive. We are doing our best to work with what we have and continue to provide fast responses. If you know anyone who works for $5/hour 24 hours a day 7 days a week and first language english, please let me know! If you dont like dealing with them, deal with me and PM me.

We do not ban accounts unless terms have been broken. What is the username on SMMnet and I can check for you.

Sorry about your expierence and I hope new users have a better one.

Thanks
 
This panel looks great and prices are pretty low ! I would like to try it, so, if i can get 1$ for free :) Username: Yazabi
 
Status
Not open for further replies.
Back
Top