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Hi I dont know whats going on over there at Sociaffy, but I recently deposited some funds over a week ago, placed some orders that were never processed, opened a support ticket that was never responded too, just sent another, and the full amount that was deposited has not even been refunded to the panel. I had been using you guys for years but the services & support is no where what it was? If the services are not working it would only be fair for the deposit to be reversed, I know you're FAQ states no refund on deposits, but it also doesn't say your funds will be wasted and services will not be provided. Please provide a credit and fix or just refund.
 
Hi I dont know whats going on over there at Sociaffy, but I recently deposited some funds over a week ago, placed some orders that were never processed, opened a support ticket that was never responded too, just sent another, and the full amount that was deposited has not even been refunded to the panel. I had been using you guys for years but the services & support is no where what it was? If the services are not working it would only be fair for the deposit to be reversed, I know you're FAQ states no refund on deposits, but it also doesn't say your funds will be wasted and services will not be provided. Please provide a credit and fix or just refund.


Hi
Can you PM your order ID
I apologize for this
 
Hi
Can you PM your order ID
I apologize for this
Old orders that were never serviced or refunded after cancelling are as follows:
9579
9598
10680
10700
25039
25060
25061
38946

And the most recent are as follows:

42228
42230
42231

Thank you and look forward to a good resolution.
 
Hi
Can you PM your order ID
I apologize for this

Hey

Old orders that were never serviced or refunded after cancelling are as follows:
9579
9598
10680
10700
25039
25060
25061
38946

And the most recent are as follows:

42228
42230
42231

Thank you and look forward to a good resolution.

Hey OZ I got your ticket response as follows:
"I have refunded the 2 IG likes orders. Instagram had an update so we had delays on that particular server.
Your youtube order is complete."


Here is my response:
OZZ I had to pay via SEOClerk to finish the Youtube order that you never completed here and what about all the other orders as mentioned via the BHW post? Not one of those older orders that were cancelled for nonservice were ever filled and or refunded. After waiting 3-4 days without any of the orders being serviced, it's logical to cancel and or remove the posts, as it makes clients look very bad.


NOT ONE ORDER WAS SERVICED and you only refunded the 2 recent IG and took the funds for Youtube. I basically just literally donated my deposited money again to Sociaffy without getting any use of any of the services. If you guys can not provide the services offered nor provide them in a timely manner - you can not expect people who are specifically USING SMM to boost to sit there and wait with there pants off on likes and or views that havnt come in and not expect them to cancel and or remove social media posts that were supposed to recieve them after waiting WEEKS not days with no response to support, which is why im here.

Of 8 order ids I gave you from old orders that were never serviced and cancelled because of it, none were refunded.

Of 3 order ids for my most recent $10 deposit and waiting now almost over 2 weeks, you took credit for the YOUTUBE VIEWS although you did not provide the service for and only refunded the 2 ig orders for a credit balance of $1.28 to my account. Yes I did use another panel to fulfill the order, but ONLY BECAUSE AFTER WAITING WEEKS, my client was pissed and had to go to another provider.


Hopefully BHW Admin can review this. Ive been a long time member although, this is one of the very few times Ive had to rant about getting ripped off!
 
Old orders that were never serviced or refunded after cancelling are as follows:
9579
9598
10680
10700
25039
25060
25061
38946

And the most recent are as follows:

42228
42230
42231

Thank you and look forward to a good resolution.

Hi
Sorry about your orders that were not completed. We receive quite a number of very small orders like yours so it's a tedious task checking each of them individually. it would be easier of us if you state these in a ticket. we don't provide support for orders on our sales thread. i'ts easier to manage via or ticket system or skype. I responded to your ticket and refunded the order you had issues with back to your dashboard balance. you can place your yt orders now. The server is working again. If youre still not satisfied we would refund the $10 to your paypal.
regards

Could I possibly get a review copy? Username is somedude42
Hi sure.
create a ticket requesting the service you want.
regards

Are your Instagram followers working?
Hi
our instagram followers are working

can I have a review copy
username: sorrynomail

Hi
create a ticket requesting the service you want.
regards
 
Hi
Sorry about your orders that were not completed. We receive quite a number of very small orders like yours so it's a tedious task checking each of them individually. it would be easier of us if you state these in a ticket. we don't provide support for orders on our sales thread. i'ts easier to manage via or ticket system or skype. I responded to your ticket and refunded the order you had issues with back to your dashboard balance. you can place your yt orders now. The server is working again. If youre still not satisfied we would refund the $10 to your paypal.
regards


Hi sure.
create a ticket requesting the service you want.
regards


Hi
our instagram followers are working



Hi
create a ticket requesting the service you want.
regards
Hey OZ

I have been trying to use the balance you put back in my account for your Instagram services with no luck as it always says invalid url for any post I url I use. Please refund the balance to my Paypal. Thanks
 
Hey OZ

I have been trying to use the balance you put back in my account for your Instagram services with no luck as it always says invalid url for any post I url I use. Please refund the balance to my Paypal. Thanks

Hi OZ I appreciate your help via Skype, but after it was "fixed" I tried placing more orders but am getting the failed payment error again even though the balance is there. I appreciate you going the extra mile with the bonus you added to the balance, but if I cant place the orders, it is obsolete. I have messaged you today via Skype and hope that at least that deposit can be refunded as I have been waiting patiently. Thanks
 
Can youplease add $1 in my account to trst instagram likes
username: ritesh8385
 
Hello,
Would love a free trial but on the page the dropdown menu is not working in order to select free order.
Username: paradiseview
 
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