How am I supposed to do that? The contact form on your website doesnt seem to work "There was an error trying to send your message. Please try again later."
And I can't login to the client and contact the support without a subscription
will send you a pm
Hi Jarvee.. Lol.. I wanna thank you guys for what you just done with the LE tool. I am from a third world country, Nigeria to be precise and Jarvee helped start a very small agency to help small businesses grow on Instagram.. I always wanted to subscribe to the LE tool. But 29 dollars is kinda a steep price in my country as a dollar is 367 times our local currency. But with the new LE update you guys have given us something to add as an added incentive to our growing customer base.
I rarely post so I wanna say a BIG THANK YOU to you guys for the AMAZING work you do with Jarvee.. Thumbs up...
glad to be of service
Looks really interesting, this would come handy to manage my pinterest and instagram accounts, but unfortunately its a bit too expensive
so i'll have to think twice before making a purchase.
if you buy a car just to drive around in it, you can call it that you're losing money, if you buy a car to use it to make more money you call in an investment, it's the same with the tool, you should be able to make a lot more vs what this costs, if not, it's definitely not a shame to keep doing it manually. don't take this the wrong way, I don't want to be mean or anything, but the cost is actually quite low compared with what you get, and the more you scale the more it helps..
Hey guys,
Hope you know JARVEE is having backend issues from today (since yesterday there were no problems with following and liking).
I tried to contact support but they're sending automated e-mails, asking for settings etc. which is not an obstacle right now.
Nobody can follow/like or at least everybody I talked to (unfollow works fine). Could somebody in charge answer what is going on, give an ETA on this situation?
I am talking about instagram. Not sure about other social media.
I assure you no emails are automated, actual people read and reply to them, some issues are common so some replies are "canned replies" however most of the times if they don't fit perfectly with the question supports edits those as well. I know it can be frustrating for an experienced member to get one of this, however most of the times they solve the issue.
As for the Jarvee error, please read at the end of my post.
Same problem here. Follow does not work since this morning
Hello Jarvee support team,
In regards of the current issue we're experiencing, I want to share something that I found and that might help you understand what's going on: Since this morning, I'm unable to follow using "followers of target accounts", but it seems that the issue is only experienced with that option (I tried to follow people using hashtag search and it works). I did not try with other follow sources methods.
The thing is; when I activated the "hashtag search" follow source, some accounts started to follow people from "followers of target accounts" and some others don't. The unfollow tool is working as expected.
I hope this helps.
yes, you are right, this was the issue and actually enabling the hashtag source solves it
You state we have the old price for now, do you mean that eventually old users also pay the new price, even if they are already on the certain subscription?
I'm planning on going from 70 to 150 accs as I just pay a $20 difference, but 50 will become quite steep.
if you have an active subscription you will be able to upgrade/downgrade at any time and keep the old pricing. Only if you pause your subscription for more than 3 months you lose the old pricing.
Hi,
The update Jarvee had this morning made all my accounts to stop following. No error at all, all of them valid and they are unfollowing normally.
Is anyone facing the same problem. Since I have more than 30 clients and Jarvee's support is so slow (and they even made pass through the 'newbie funnel' checking the most irrelevant stuff), I was wondering if anyone have found a way to fix this. I tried to restart the tools and Jarvee itself, but no luck.
I'm not sure if you've read posts above but everyone is experiencing the same issue buddy. You won't get answer from support, they're sending automated e-mails.
We can just hope someone in charge answers here, if they see the issue is across all users.
The simple answer: " We realise there is a problem. We're getting it done. " would be enough and better than silence.
I just have receive this email from them. They are working on the issues. So... lets wait.
Thanks
good afternoon
When someone is working to follow the accounts, they can notify us we are waiting.
Hi.
Yes. It stopped working for everybody. I'm running a LOT of IG accounts and all of them can't follow. Isn't a proxy problem, as I use all kind of proxies from ipv6 to mobile proxies and residential ones. As
@sesamee and
@clouds83 have confirmed is happening to everyone!
Waiting for the update from Jarvee.
David.
Let's hope IG didn't fked this bot forever starting from today xD
no, it had nothing to do with ig
I believe they fucked up because until the Jarvee update this morning was working normally. I just can't understand why they can't just roll back the version. Missing Follow Liker now, never had such issue with it.
I haven't replied to each and every one of you, I will just say this once at the end of all the quotes as it's the same for everyone.
We are sorry for the inconvenience, there is an issue indeed, since the last update. We are not sure how it happened and how it passed our test before going live, it was probably just a weird one, we're looking into it though.
What happened is if you had the "follow by hashtag" source unchecked and with no keywords the tool didn't work. If you had it checked it worked normally, that is probably why our tests didn't get it and that's also why not everyone was experiencing this, just some of you.
We're doing final checks and an update will be available within the hour to fix this issue.
I do apologize for this, unfortunately human error happens sometimes, we are definitely taking steps to further test everything so this won't happen again.
Thank you everyone for your patience.
